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About the Role

We are seeking an experienced Senior Commercial Counsel to join Decagon and help shape the legal foundation of our fast-growing AI company. As a key early hire, you will partner with Sales, Security, Product, and Leadership teams. Your responsibilities will include negotiating enterprise SaaS agreements, streamlining contract operations, accelerating revenue, protecting the business, and building scalable legal infrastructure.

Responsibilities

Review and negotiate commercial agreements, balancing legal risk with business outcomes.
Provide guidance to sales teams based on technology, market norms, and experience.
Establish working norms and processes for a high-growth startup legal team.
Design, update, and enforce policies and controls for the contracting process.
Take on new challenges outside of Commercial legal as the company scales.

Requirements

Qualified attorney with 4-8+ years of legal experience, including time at a top-tier law firm and/or a relevant in-house role.
Deep experience drafting, negotiating, and closing commercial agreements (SaaS, MSAs, SOWs, NDAs, DPAs, partner/reseller deals).
Fluent in legal frameworks (GDPR, CCPA, HIPAA), security concepts, AI governance, and intellectual property concerns in SaaS transactions.
Ability to balance legal risk with business outcomes and tailor guidance.
Comfortable being the go-to legal resource for Sales, Finance, Product, and RevOps.
Ability to communicate clearly and effectively, translating legal complexity into actionable guidance.
Flexible, eager to learn and grow, and energized by fast growth, ambiguity, and building scalable legal systems.

Skills

Commercial agreements
SaaS agreements
MSAs
SOWs
NDAs
DPAs
Partner/reseller deals
GDPR
CCPA
HIPAA
AI governance
Intellectual property
Contract negotiation
Legal risk assessment
Cross-functional collaboration
Policy development
Process improvement
Communication
Problem-solving

Location

In-office

Work Type

Full-time

Experience Level

Senior
4-8+ years

Education Level

Juris Doctor (JD) or equivalent

Salary/Compensations

$250,000 — $300,000 + Equity

Benefits

Take what you need vacation policy
Medical, Dental, and Vision benefits
Life Insurance
Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits
Daily lunches and snacks

About the Company

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables enterprises to deploy AI agents that power personalized interactions across voice, chat, email, SMS, and other channels.
We are building a future where customer experiences are redefined.
We are backed by investors including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures.
We are an in-office company, driven by a shared commitment to excellence and velocity.
Our values include Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle.