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About the Role

Performs a variety of administrative and clerical tasks, financial and human resources administration, and provides professional support to one or more Managers and their direct reports. Supports the execution of strategic initiatives, including tracking metrics and milestones. Builds effective relationships with internal/external stakeholders. Analyzes data and information to provide insights and recommendations. Leads the planning, coordinating, and implementing of department events. Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group. Coordinates and monitors budgets and reports on results versus budget. Provides coaching and mentoring to more junior administrative assistants. Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms, and arranges for resources and other requirements. Develops and maintains a filing system. Supports the development of tailored messaging, which may include writing, editing, and distributing communications. Answers central phone line, responding to and resolving/escalating inquiries. Processes invoices for payment. Prepares and logs departmental expense claims and reports. Tracks expenses to ensure they stay within budget. Makes travel arrangements. Liaises with internal business units and external vendors. Maintains supplies inventory. Ensures vacation and absence scheduling is documented and managed consistently. Coordinates training requirements for staff. Collaborates with internal and external stakeholders to deliver on business objectives. Organizes work information to ensure accuracy and completeness. Completes complex and diverse tasks within given rules/limits and may include handling escalations. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Takes measured risks while protecting the bank by applying the Risk Management Framework.

Responsibilities

Performs a variety of administrative and clerical tasks, financial and human resources administration.
Provides professional support to one or more Managers and their direct reports.
Ensures all administrative and operational processes and control standards are followed.
Seeks to determine, develop, and participate in implementation of improvement opportunities.
Supports the execution of strategic initiatives; includes tracking metrics and milestones.
Builds effective relationships with internal/external stakeholders.
Analyzes data and information to provide insights and recommendations.
Leads the planning, coordinating and implementing department events.
Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
Coordinates and monitors budgets and reporting on results vs. budget.
Provides coaching and mentoring to more junior administrative assistants.
Manages and monitors calendars and upcoming events.
Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements.
Supports the coordination and implementation of department events.
Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation are readily available.
Supports the development of tailored messaging, which may include writing, editing and distributing communications.
Dispatches outgoing communications.
Answers central phone line, responding to and resolving/escalating inquiries.
Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements.
Prepares and logs departmental expense claims and reports.
Tracks expenses to ensure they stay within budget.
Makes travel arrangements, booking flight/hotel reservations as needed.
Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters.
Maintains supplies inventory by checking stock, anticipating needed supplies, placing and expediting orders, and verifying receipt of supplies.
Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.
Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
Collaborates with internal and external stakeholders in order to deliver on business objectives.
Organizes work information to ensure accuracy and completeness.
Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
Analyzes issues and determines next steps.
Broader work or accountabilities may be assigned as needed.
Takes measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role.

Requirements

Typically between 3-5 years of experience in an administrative/professional support function.
Post-secondary degree in related field of study desirable.
Specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.

Skills

Administrative support
Clerical tasks
Financial administration
Human resources administration
Professional support
Office services
Process improvement
Strategic initiative support
Stakeholder relationship management
Data analysis
Event planning and coordination
Budget coordination and monitoring
Coaching and mentoring
Calendar management
Meeting coordination
Filing systems management
Communication (writing, editing, distributing)
Inquiry resolution
Invoice processing
Expense reporting
Travel arrangements
Vendor liaison
Inventory management
Absence scheduling
Training coordination
Risk management

Location

151 W 42nd Street

Work Type

Salaried

Experience Level

3-5 years

Education Level

Post-secondary degree desirable

Salary/Compensations

$60,900 up to $76,000 USD
$45,900.00 - $75,900.00

Benefits

Health insurance
Tuition reimbursement
Accident and life insurance
Retirement savings plans

About the Company

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset. BMO is a leading bank driven by a single purpose: to Boldly Grow the Good in business and life. Everywhere we do business, we’re focused on building, investing and transforming how we work to drive performance and continue growing the good. We’re proud to be fueling growth and expanding possibilities for individuals, families and businesses. More than 12 million customers count on us for personal and commercial banking, wealth management and investment services. As the 8th largest bank in North America by assets, we provide personal and commercial banking, wealth management and investment services to more than 12 million customers. In Canada, the United States and across the globe, we’ll continue to build, invest and transform to drive performance that serves the good that grows.

Equal Opportunity

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to BMOCareers.Support@bmo.com and let us know the nature of your request and your contact information.