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About the Role

The Senior Software Engineer, AI is a hands-on technical leader responsible for building, operating, and evolving systems that transform semi-structured legal documents into structured, trustworthy legal data. This role focuses on delivering reliable, secure, and scalable AI-enabled pipelines and services that process caselaw across many jurisdictions at scale. You will work closely with partners across editorial and legal data teams, Data Engineering, and Platform Engineering to solve real problems in legal information and deliver production-grade solutions. This role owns the full lifecycle of what you build, from design and implementation through monitoring, iteration, and long-term support.

Responsibilities

Design, build, and operate backend services and data pipelines that extract, classify, and resolve information from semi-structured legal documents at scale.
Build and operate LLM-powered workflows (batch classification, prompt design and calibration, retrieval, and model integration) using providers such as OpenAI and AWS Bedrock.
Improve the accuracy and coverage of core capabilities like citation recognition, citation resolution, and treatment detection, including work across multiple jurisdictions.
Work with large, heterogeneous document sets and curated evaluation sets to measure model quality and drive it up over time.
Ensure solutions are observable, reliable, secure, and cost-efficient, with clear monitoring and operational ownership (e.g. Datadog).
Operate in the cloud (AWS: Batch, Lambda, ECS, RDS/Postgres, S3, and search/vector stores such as Vespa) with solid CI/CD practices.
Contribute to and uphold responsible AI standards, including privacy, security, legal accuracy, and audibility, given the sensitivity of legal data.
Collaborate with cross-functional and non-technical partners (including legal editors) to translate ambiguous problems into clear technical designs and shipped solutions.
Act as a technical mentor and thought partner within the team, helping raise the bar for engineering quality and delivery.

Requirements

4+ years of experience in software engineering, backend, data engineering, or AI systems development.
Hands-on experience delivering production-grade systems that integrate data, APIs, and complex workflows.
Experience working with semi-structured or heterogeneous data (documents, JSON, nested or variant records): parsing, extraction, classification, and entity resolution.
Experience with AI/ML or LLM-powered systems (e.g. prompt design, orchestration, retrieval, model integration, or evaluation).
Working knowledge of cloud platforms (AWS preferred), SQL, and processing data at scale.
Solid understanding of system design, reliability, observability, and operational best practices.
Ability to work effectively with non-technical and domain stakeholders and translate business needs into technical solutions.
Experience operating in environments with security, privacy, or compliance constraints.
A keen interest in improving your craft, including using AI.

Skills

Python
Ruby
AWS
SQL
Datadog
OpenAI
AWS Bedrock
Vespa

Location

Vancouver
Calgary
Toronto
Dublin
London
New York City
Sydney
Bogotá

Work Type

Hybrid

Experience Level

Senior
4+ years of experience

Education Level

Bachelor's degree in Computer Science, Engineering, Data, or equivalent practical experience.

Salary/Compensations

CAD $144,700 to $170,300 to $195,900

Benefits

Competitive, equitable salary
Top-tier health benefits, dental, and vision insurance
Flexible time off policy, with an encouraged 20 days off per year
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program

About the Company

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Clio is on a mission to transform the legal experience for all.
Clio is the global leader in legal AI, building the platform that powers the future of legal work.
With the scale, data, and ambition to redefine how the legal industry operates, we are advancing a comprehensive strategy that spans the full lifecycle of legal work—from knowledge and insight to execution and outcomes.
At the center of this vision is the Intelligent Legal Work Platform, the legal industry’s first System of Action.
By combining Clio’s core product suite with Clio Work and AI-native capabilities, the platform turns information into insight and insight into action.
As we expand into the enterprise, Clio for Enterprise extends this foundation to support the complexity, scale, and operational rigor of global organizations through solutions like Clio Operate and Vincent by Clio.
Backed by industry-leading data and intelligence, Clio is building the infrastructure that enables legal teams to operate with greater speed, confidence, and impact.
Clio’s leadership and momentum have been recognized globally.
In 2022, we achieved Centaur status, a milestone reached by fewer than 200 private SaaS companies worldwide.
We are a proud honoree of the Forbes Cloud 100 and Fortune’s Future 50, have been named Innovator of the Year, and are a Platinum Club member of Canada’s Best Managed Companies.
We are consistently recognized as one of Canada’s Top 100 Employers and a Top Employer for Young People, with our international offices also earning placements on Great Place to Work’s Best Workplaces lists.
Headquartered in Vancouver, Canada, Clio has grown to more than 2,000 employees across offices in Toronto, Calgary, Dublin, Manchester, Sydney, Barcelona, and Bogotá—bringing together diverse perspectives to solve one of the world’s most complex and impactful professional challenges.
Join Clio and help define the future of legal work through AI.
Learn more at clio.com/careers.
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

Equal Opportunity

Our team shows up as their authentic selves, and are united by our mission.
We are dedicated to diversity, equity and inclusion.
We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from.
We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation.
We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.