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About the Role

Remitly's Ambassador Programme is a key growth initiative in EMEA & APAC, aiming for 100,000 members by 2028. This six-month contract role requires a dedicated programme manager to ensure successful execution across platform procurement, cross-functional integration, and global market testing, maintaining quality and pace.

Responsibilities

• Own programme coordination.
• Develop and maintain the programme master plan, covering milestones, workstream owners, dependencies, and risks.
• Chair weekly cross-functional status reviews and act as the single point of contact for alignment across global Marketing, Engineering, Finance, Legal, and Creative.
• Lead SaaS platform onboarding, owning the end-to-end onboarding of the selected ambassador platform vendor.
• Scope integration requirements with Engineering, manage financial setup and billing alignment with Finance, oversee white-labelling and brand customisation with Creative, and navigate any legal or compliance requirements by market.
• Coordinate ambassador ramp management, working alongside regional marketing leads to sequence and coordinate ambassador recruitment activation across global markets.
• Drive reporting and governance, producing clear, concise programme updates for senior stakeholders.
• Surface risks early, escalate blockers with a clear recommendation, and keep the programme moving with minimal friction.
• Build the foundation for scale by documenting processes, playbooks, and lessons learned.

Requirements

• A strong programme management background, ideally gained in a fast-moving consumer or platform business.
• Experience at companies operating ambassador, community, or creator programmes is a meaningful advantage.
• Proven ability to manage complex, multi-workstream programmes with many cross-functional dependencies.
• Experience leading third-party platform or SaaS onboarding, with an understanding of what it takes to integrate a new vendor across Engineering, Finance, Legal, and Brand.
• Comfort operating across multiple markets and time zones.
• Organised, adaptive, and able to manage multiple tasks without losing sight of the critical path.
• Strong communicator and stakeholder manager.
• Experience in fintech, financial services, or a regulated consumer category is a plus, but not essential.

Skills

• Programme management
• Cross-functional coordination
• SaaS platform onboarding
• Stakeholder management
• Reporting
• Risk management
• Process documentation

Location

• London

Work Type

• Contract
• In-office expectation of at least 50% of the time monthly

Experience Level

• Senior

About the Company

• Remitly is a leading digital financial services provider for immigrants and their families in over 170 countries around the world.
• Remitly helps immigrants send money home in a safe, reliable and transparent manner.
• Its digitally-native, cross-border remittance app eliminates the long wait times, complexities and fees typical of traditional remittance processes.
• Building on its strong foundation, Remitly is expanding its suite of products to further its mission and transform financial services for immigrants all around the world.

Equal Opportunity

• Remitly is an E-Verify Employer.
• Remitly is dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.
• Remitly is an equal opportunity employer.
• We celebrate diversity and are committed to creating an inclusive environment for all employees.