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About the Role
The Manager, Healthcare Connections, plays a vital role in ensuring the success of ACCES Employment’s innovative Healthcare Connections program, which supports Internationally Educated Healthcare Professionals in transitioning to non-licensed employment within the broader healthcare sector.
Responsibilities
- Ensure all project activities align with organizational policies, procedures, and funder agreements.
- Meet or exceed all project deliverables and outcomes, including targeted employment goals.
- Coordinate project activities with other ACCES programs and events through collaboration with internal and external partners.
- Manage all program staffing, including recruitment, supervision, performance management, engagement, and training.
- Oversee program budget and contracts with partners and suppliers in collaboration with finance and administration departments.
- Review and audit project files to ensure proper documentation and adherence to service delivery standards.
- Plan and coordinate service delivery schedules, considering partner, volunteer, mentor, and employer guest speaker availability.
- Manage and oversee the development of online assets, tools, platforms, and curriculums with internal stakeholders.
- Establish and build partnerships to support and enhance project delivery.
- Compile and analyze program data, and prepare reports for ACCES and funders.
- Plan and prepare funding proposals for program sustainability and growth.
- Report project activities and make recommendations to senior management for efficiency and effectiveness improvements.
- Plan, implement, and oversee key program activities such as client and employer outreach, service delivery scheduling, evaluation, and data collection.
- Establish and facilitate the activities of a Program Advisory Committee.
- Follow and enforce health and safety procedures.
- Perform other duties as assigned, including support of site activities and occasional evening supervisor shift rotation.
Requirements
- University/College degree
- 5 years of related work and management experience
- Previous experience in the not-for-profit sector and working in a diverse community is an asset
- Knowledge of emerging labour market needs and trends in the healthcare sector is required
- Understanding of labour market challenges and barriers, particularly as they relate to internationally trained healthcare professionals is required
- Experience with working in an online service delivery environment, learning management systems, and other online tools is considered a strong asset
- Project Management (PMP) designation, or in progress, is considered an asset
- Demonstrated leadership experience
- Collaborative decision-making skills
- Open and effective communication skills with a value for diversity
- Excellent verbal and written communication skills
- Excellent interpersonal skills for effective interaction with all organizational levels, clients, employers, partners, and funders
- Ability to prioritize and strong time management skills
- Flexibility to respond to time-sensitive issues and changing priorities while meeting deadlines
- Exceptional planning, organization, and problem-solving skills
- Pro-active approach with a sense of urgency
- Proven strength in human resources areas such as performance management, team leadership, and staff coaching/mentoring
- Experienced and highly proficient in MS Office environment, including Zoom, WebEx, and Microsoft Teams
- Ability to travel between project/program delivery locations and/or partner and employer organizations as needed
- Flexibility to work occasional evenings and weekends
Skills
- Project Management
- Leadership
- Communication
- Interpersonal Skills
- Time Management
- Problem Solving
- Human Resources Management
- Performance Management
- Team Leadership
- Staff Coaching
- Staff Mentoring
- MS Office Proficiency
- Zoom
- WebEx
- Microsoft Teams
Location
- Brampton
- Mississauga
- Toronto
Work Type
- Hybrid
- Full-time
Experience Level
- 5 years of related work and management experience
Education Level
- University/College degree
Salary/Compensations
- $75,000 to $85,000
Benefits
- Excellent benefits package
- RRSP matching program
- Employee & Family Assistance Program
About the Company
- ACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada.
- ACCES helps more than 56,000 job seekers each year at seven locations in the GTA.
- As a charitable not-for-profit organization, ACCES provides employment services that connect jobseekers, including newcomers, youth, women and refugees to jobs that reflect their skills and experience.
- We provide customized job search programs that meet the unique needs of our jobseekers.
- Our vision is to achieve a fully inclusive labour force that reflects the diversity, skills and experience of Canada's population.
- We are looking for skilled talent who thrives in a flexible and innovative environment.
Equal Opportunity
- ACCES Employment is committed to equity, diversity, and inclusion in our workplace and in our recruitment processes.
- We encourage applications from members of all racialized groups, gender identities and sexual orientations, Indigenous persons, and persons with disabilities.
- Equity, Diversity, and Inclusion are central to our mission, values, and operations.
- We foster an inclusive workplace where every employee feels a sense of belonging.
- Our diverse team generates innovative solutions to complex challenges, supporting our vision for an inclusive labour market in Canada.
- We recognize the value of workplace diversity and leverage it to develop services that meet the broad needs of our clients.
- Through partnerships and effective service delivery, ACCES promotes equity for marginalized populations.
- ACCES Employment is also committed to developing inclusive, barrier-free selection processes and work environments.
- Please advise our HR representative or hiring manager of any accommodation measures that are required.
- Information received relating to accommodation measures will be addressed confidentially.