Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Orchard is seeking an Inside Sales Manager to lead and develop a remote Inside Sales team. This role focuses on coaching Inside Sales Associates (ISAs) to convert inbound homeowner interest into qualified appointments for Licensed Real Estate Agents. The manager will be responsible for team performance and pipeline health, collaborating with other managers and Sales Operations to build a high-performing sales environment.

Responsibilities

Coach the team through live call reviews, roleplay, and regular 1:1s to improve appointment-setting conversion.
Own team performance by tracking key metrics like dial volume, appointment-setting rate, and pipeline conversion, and developing action plans to meet targets.
Manage the pipeline by monitoring lead flow and health in Salesforce, ensuring consistent follow-up.
Build the team by recruiting, onboarding, and training new ISAs, and identifying high performers for advancement.
Collaborate with other Inside Sales Managers and team leads to share best practices, align processes, and address systemic issues.
Report on team performance and trends to leadership using Salesforce and Looker.

Requirements

At least 2+ years of direct management experience of an inside sales, business development, or sales development team.
Experience in hiring, coaching, and giving performance reviews.
Experience coaching reps through live call reviews, roleplay, or similar structured feedback methods.
Familiarity with Salesforce.
Strong written and verbal communication skills.
Ability to give direct feedback and represent the team to senior leadership.

Skills

Salesforce
Looker
Phone systems

Location

Austin

Work Type

Full-time
Remote

Experience Level

2+ years of direct management experience

Salary/Compensations

OTE of approximately $120K (base salary plus commission)

About the Company

Orchard is simplifying the process of buying and selling homes through innovative online tools and expert agent support.
Headquartered in New York City, Orchard has 150+ full-time employees and 600+ real estate agents.
The company has received funding from prominent investors and has been recognized on multiple lists of best places to work.

Equal Opportunity

Orchard is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.