About the Role
This temporary role offers valuable experience and the chance to be part of a dynamic financial institution, serving as a great first step on the banking career ladder with potential for growth into full-time positions.
Responsibilities
- Process customer transactions accurately and efficiently, including cash handling and balancing.
- Respond to customer inquiries regarding accounts, banking services, and policies.
- Identify and prevent fraud by verifying currency and monetary instruments.
- Perform daily ATM and night depository reconciliations.
- Ensure branch safety and security by following opening and closing protocols.
- Identify opportunities for additional products and services, referring customers as needed.
- Promote self-service banking options to customers.
- Maintain an organized work area and perform administrative tasks.
- Stay up-to-date on federal regulations and company policies.
Requirements
- High School Diploma or GED required.
- 2 years of experience in customer service, cash handling, or retail sales preferred.
- Strong written and verbal communication skills in English.
- Demonstrated commitment to high-quality customer service.
- Strong attention to detail and problem-solving skills.
- Ability to manage multiple tasks simultaneously.
- Sound judgment, discretion, and integrity when handling confidential information.
- Proficiency in Microsoft Office applications.
- Ability to remain stationary, often standing, for prolonged periods.
- Ability to repetitively use a telephone, computer mouse, and keyboard.
- Ability to move, lift, and carry cash bags, coin boxes, and branch equipment up to 30 pounds.
- Ability to travel to various branches as needed.
- Ability to participate in a rotational Saturday schedule.
Skills
- Customer service
- Cash handling
- Retail sales
- Written communication
- Verbal communication
- Attention to detail
- Problem-solving
- Task management
- Judgment
- Discretion
- Integrity
- Microsoft Office Suite (Word, Outlook, Excel)
- Bilingual is a plus
Location
- Plattsburgh Region
Work Type
- Temporary
- Full-time (40 hours per week)
Experience Level
- Entry-level
Education Level
- High School Diploma or GED
Salary/Compensations
- $20.00 per hour
Benefits
- Competitive pay
- Valuable experience
- Pleasant, inclusive work environment
About the Company
- Arrow Financial Corporation is a multi-bank holding company with over $4 billion in assets.
- Through its subsidiaries, the company provides a broad range of banking and insurance services across northeastern New York.
- Services include online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.
- The company is committed to delivering value for shareholders, customers, and communities.
- Their conservative business model and strategy of steady growth have received recognition from leading publications and bank-rating firms.
Equal Opportunity
- Arrow Financial Corporation is an Equal Opportunity Employer.
- They provide equal opportunity to all employees and applicants without regard to race, color, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, familial status, amnesty, status as a victim of domestic violence, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, or any other legally protected class.
