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About the Role

We are seeking a friendly, detail-oriented, and customer-focused individual to join our team on a part-time basis. If you enjoy working with people, thrive in a fast-paced environment, and have excellent organizational skills, we would love to hear from you!

Responsibilities

• Greeting patients in a professional and friendly manner
• Entering and maintaining patient information accurately
• Pre-testing patients prior to appointments (training provided)
• Scheduling and confirming appointments
• Billing and processing insurance claims
• General front desk and clerical duties, including filing, scanning, and faxing
• Contacting patients to book eye examinations and recalls
• Balancing payments and completing end-of-day procedures

Requirements

• Excellent phone etiquette and customer service skills
• Strong attention to detail
• Ability to multitask and work efficiently in a busy environment
• Professional, friendly, and positive attitude
• Previous optical or healthcare experience is considered an asset, but is not required

Skills

• Customer service
• Attention to detail
• Multitasking
• Organization

Location

• Membertou
• Glace Bay

Work Type

• Part-time
• Some paid travel required

Salary/Compensations

• Competitive salary

Benefits

• Staff discounts
• Annual performance reviews
• Training and development opportunities
• Supportive and professional work environment