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About the Role

Supervise and provide day-to-day leadership to a team of Quality Technicians to ensure Quality plans are met. This role involves designing experiments, analyzing and solving quality problems, preparing procedures, training inspectors, performing audits, analyzing quality costs, and applying statistical methods for process control. You will also promote Keurig Dr Pepper’s Continuous Improvement efforts.

Responsibilities

• Provide leadership and direction to QA Techs by managing workload, training, and employee relations.
• Ensure quality and food safety initiatives are maintained, linking product development, manufacturing, and process improvement with customer expectations.
• Ensure the plant is inspection-ready for third-party, partner, regulatory, and certification audits.
• Manage the collection, analysis, and reporting of performance and product conformance quality data.
• Support training of Quality Teams and Plant personnel in QC processes.
• Perform audits and Quality tests with operations and QA staff to address quality-related issues.
• Audit production processes to record, document, and evaluate consistency with specifications and validate corrective actions.
• Develop and maintain quality information records and reports, including customer complaints and internal issues.
• Problem solve, troubleshoot, and resolve quality issues utilizing quality tools.
• Monitor production QC performance to ensure labeling, product information, and packaging satisfy specifications.
• Facilitate dispositions/resolutions to daily production quality issues.
• Use and maintain quality databases.
• Ensure staff is aware of their responsibility to report food safety, quality, and regulatory compliance.
• Ensure the production of a safe, wholesome, and quality product.
• Assist in hiring and training of new employees.
• Perform other duties as requested by management.
• Follow all Keurig Dr Pepper policies and procedures.
• Foster a culture of trust and wellbeing that prioritizes the team and values employee contributions.
• Drive a shared vision with clear goals and accountability.
• Embrace diverse perspectives to foster innovation.
• Establish a safe environment where team members are motivated, heard, and aligned with clear expectations.

Requirements

• Bachelor of Science degree in Food Science, Engineering, Chemistry, Biology, or related field highly preferred.
• 1+ years’ experience in a product development or quality role, preferably in food manufacturing.
• Demonstrated expertise in building Quality Plans including strategy and tactics that have successfully met Quality/Food Safety KPI’s and Quality Goals.
• Advanced understanding of GMP, HACCP, FSMA, Safe Quality Food (SQF) Principles, Food Defense Principles & Quality Management Systems (QMS).
• Understanding of Lean Six Sigma/Continuous Improvement is helpful but not required.
• Previous experience using SAP and SPC (InfinityQS) is preferred.
• Excellent written and verbal communication skills across a broad variety of departments.
• Ability to positively and comfortably handle and prioritize multiple tasks in a fast-paced environment with self-motivation and focused attention to detail.
• Ability to develop protocols, training materials and reports with the guidance of resources.
• Self starter; take charge, positive and proactive attitude.

Skills

• Quality Plans
• GMP
• HACCP
• FSMA
• SQF Principles
• Food Defense Principles
• Quality Management Systems (QMS)
• Lean Six Sigma
• Continuous Improvement
• SAP
• SPC (InfinityQS)
• Written communication
• Verbal communication
• Problem solving
• Troubleshooting
• Statistical methods
• Process control
• Cause and effect
• Process mapping

Location

• Onsite

Work Type

• Full-time
• 3rd shift

Experience Level

• 1+ years experience

Education Level

• Bachelor of Science degree

Salary/Compensations

• $70,500 - $95,000

Benefits

• Medical
• Dental
• Vision
• Disability
• Paid Time Off (including paid parental leave, vacation, and sick time)
• 401k with company match
• Tuition Reimbursement
• Mileage Reimbursement
• Annual bonus based on performance and eligibility
• Benefits eligible Day 1

About the Company

• Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands. Our North American refreshment beverage business holds leadership positions across carbonated soft drinks, water, juice and mixers with a portfolio of iconic brands. Our global coffee business spans more than 100 markets and includes the leading Keurig® single‑serve brewing system. Our more than 50,000 employees aim to enhance the experience of every beverage and coffee occasion while making a positive impact for people, communities and the planet.
• We strive to be an employer of choice, providing a culture and opportunities that empower our team to grow and develop.
• We offer robust benefits to support your health and wellness as well as your personal and financial well-being.
• We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
• Whatever your area of expertise, at KDP you can be a part of a team that’s proud of its brands, partnerships, innovation and growth.

Equal Opportunity

• Keurig Dr Pepper is an equal opportunity employer and recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.