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About the Role

This role is responsible for the effective management of caretakers and grounds maintenance staff to ensure adequate resources are available on-site to meet statutory legislation, including Building Safety and compliance requirements. The position involves resource and workload planning, quality assurance through audits, and maintaining documented records.

Responsibilities

• Overseeing the cleaning and grounds maintenance of properties to a high standard.
• Inspecting works to ensure value for money and efficient material use.
• Maintaining and promoting health and safety compliance.
• Handling complaints and service breakdowns to meet customer expectations.
• Collaborating with colleagues to arrange, prioritize, and complete work efficiently.
• Building relationships with internal and external stakeholders, focusing on the customer.

Requirements

• Qualified to ILM membership, NVQ Level 3 in any trade, or currently undertaking the qualification.
• Recent experience in a similar role, preferably in building maintenance or facilities management.
• Working knowledge of Health and Safety legislation.
• Proven experience in meeting deadlines and prioritizing workloads.
• Basic user of Microsoft Office packages (Excel, Word, Outlook or similar).
• Full valid UK driving licence.
• Must bring original certification verifying proof of qualifications to the interview.
• A basic Disclosure and Barring Service check will be necessary for the successful applicant.

Skills

• Leadership skills
• Understanding of multi-trade activities
• Health and safety standards
• IT competent
• Microsoft Office proficiency

Location

• Kingsmead Office, London

Work Type

• Full-time
• 12 month secondment opportunity

Experience Level

• Recent experience of undertaking a similar role

Education Level

• ILM membership
• NVQ Level 3 in any trade
• Currently undertaking NVQ Level 3 qualification

Salary/Compensations

• £47,319 per year

Benefits

• 25 days annual leave plus public holidays (pro rata)
• Pension scheme with employer contributions
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks

About the Company

• We provide in-house repairs and maintenance for a wide range of properties, as part of a not-for-profit organisation.
• We foster a diverse and inclusive culture.
• Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Equal Opportunity

• Inclusion is one of our core values.
• Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy.
• We encourage and welcome applications from people from diverse backgrounds to support this mission.
• We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.