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About the Role

This role is responsible for overseeing all facility operations, including managing staff, ensuring operational efficiency, and maintaining a safe and compliant work environment. The goal is to optimize distribution center performance, reduce costs, and provide outstanding customer service.

Responsibilities

• Manage all facility operations, including scheduling and management of drivers, supervisors, leads, and distribution center associates.
• Oversee day-to-day distribution center operations, including unloading and loading of shipments, ensuring accuracy and timeliness.
• Align workload, people management, and process objectives.
• Enforce safety, operational, and personnel policies and procedures.
• Comply with federal, state, and local warehousing, fleet, material handling, and shipping requirements.
• Safeguard distribution center operations and contents by establishing and monitoring security procedures.
• Oversee a safe, clean, and orderly operating environment.
• Ensure accuracy of shipments and maintain the facility in good condition.
• Sustain distribution center staff through recruitment, selection, and training.
• Identify and execute coaching opportunities to develop team members.
• Verify inventory accuracy through cycle count process.
• Ensure efficient and courteous handling of all will call orders.
• Ensure fleet compliance with DOT regulations.
• Implement monthly/yearly budgets for cost control.
• Utilize a “Creativity before Capital” approach to managing and leading facilities.
• Develop strategies and programs to reduce costs and lead times, increase inventory turns and order turnaround time.
• Provide outstanding customer service.

Requirements

• A B.S./B.A. degree in Business Administration, Operations Management, Manufacturing, Management, or equivalent work experience preferred.
• Minimum of 2 years’ operations leadership experience preferred.
• Experience managing fleet of delivery vehicles under DOT compliance.
• Operate a vehicle under DOT compliance.
• Possess a valid regular driver’s license; some states may require a Class D license.
• Insurable by Company’s insurance carrier.
• Ability to operate a lift (training will be provided for certification).
• Ability to become Smith System certified (training will be provided).

Skills

• Leadership skills: train, motivate and direct the work of others.
• Organization and decision-making skills with an attention to detail.
• Oral and written communication skills.
• Customer service skills.
• Process improvement experience.
• Distribution center, fleet, and forklift safety knowledge.
• Working knowledge of OSHA.
• Computer proficiency (Outlook, Word, Excel).
• Budget management.

Location

• Syracuse - East Syracuse, NY 13057

Work Type

• Full-time

Experience Level

• Minimum of 2 years’ operations leadership experience preferred

Education Level

• B.S./B.A. degree in Business Administration, Operations Management, Manufacturing, Management, or equivalent work experience preferred

Salary/Compensations

• $80,000.00 - $90,000.00

Benefits

• Paid Weekly Sick Time - 5 days
• Vacation Time - Earn up to 2-weeks on your first year of employment
• Paid Holidays and Floating Holidays
• Premium FREE Medical and Dental coverage options
• Vision Insurance
• 401(k) with company matching
• Life Insurance
• Discounts on Tires and Wheels
• Opportunity for advancement