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About the Role

The Assistant General Manager (AGM) assists the Senior General Manager (SGM) in managing specific assets and ensuring client and tenant satisfaction. The AGM works closely with the SGM to achieve financial results and operating objectives. They are responsible for understanding client investment objectives, developing property-specific strategic plans, and overseeing the implementation of approved initiatives by managing the property team. The AGM may also have responsibilities for managing other property team members and representing JLL in the local and regional business community.

Responsibilities

Assist with development and implementation of operating and financial reporting
Ensure tenant satisfaction by implementing retention program
Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors
Assist in developing policies and procedures for tenant rent collections
Ensure property, or properties are operating in accordance with JLL best practices
Oversee and update tenant and vendor work orders
Accounts Payable - Invoice coding

Requirements

Real Estate license required within 6 months of hire date
3-5 years of commercial property management experience with demonstrated success in tenant relations
Experience in budgeting, invoicing and financial reporting
Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously
Problem-solving mindset with ability to handle challenging situations diplomatically and effectively
Strong communication skills
Candidates must be authorized to work in the United States without sponsorship

Skills

Client focused approach
Proficient in Microsoft office
Proficient in MRI, Yardi, AVID, Impak preferred

Location

On-site – Austin, TX

Work Type

On-site

Experience Level

3-5 years

Education Level

Bachelors Degree

Benefits

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

About the Company

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

Equal Opportunity

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.