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About the Role

The Business Analyst will gather and document requirements from key business users, ensuring software development aligns with these needs. This role involves collaborating with business owners and project managers to plan, analyze risks, define business cases, and establish acceptance criteria.

Responsibilities

• Work with the product owner and subject matter experts to define requirements (user stories) for new functionality using BDD/Gherkin style acceptance criteria.
• Perform detailed analysis of business requirements and scope subsequent activities for developing new application functionality.
• Facilitate Agile ceremonies with the Development team and resolve ambiguities for developers during development.
• Own requirements for the team, present stories and journeys, and facilitate requirements workshops.
• Create application documentation for end-users and technical staff.
• Identify and remove impediments, preventing distractions that interfere with the team's ability to deliver the sprint goal.
• Develop a thorough understanding of the business need and related business processes.
• Collaborate with other BAs and teams to define end-to-end or integration requirements across multiple project teams and systems.
• Manage stakeholders, maintain and build relationships, and facilitate requirements gathering and delivery with internal clients.
• Work with QA and the project team to validate acceptance criteria, modify and split requirements, and participate in estimation and iteration planning sessions.
• Support Product Owners, Developers, and Tech Leads as necessary.
• Assist with user acceptance testing as necessary and appropriate.
• Assist the team with making appropriate commitments through story selection and task definition.
• Improve team productivity in any way possible.
• Receive demos from developers to ensure requirements are met.
• Record minutes and action points for technical and business calls.

Requirements

• Significant commercial experience in delivering enterprise solutions.
• Experience with most aspects of software delivery and lifecycle, including gathering and developing detailed functional requirements.
• Experience breaking down complex requirements into independent user stories.
• Experience capturing detailed acceptance criteria.
• Experience building a release plan with user stories in collaboration with the customer.
• Experience managing the backlog, running showcases, and incorporating user feedback.
• Experience documenting system capabilities, business processes, and support handover documentation.
• Experience with systems integration and migration delivery.
• Familiarity with the technical aspects of software development, including understanding the capabilities and limitations of programming languages.
• Knowledge of testing (System, Unit, Integration, Interface).
• Experience with APIs and the build approach in the context of microservices and external clients.
• An understanding of business process modelling, data modelling and analysis, and OO design principles.
• Pro-active in exploring options and consensus, and prepared to defend opinions on software development.
• Successfully applied Agile/XP/Scrum practices.
• May have introduced Agile techniques and coached teams to apply them effectively.
• Flexible in working practices.
• Exceptional interpersonal skills, including listening, written and verbal communication skills.
• Exceptional client-facing/consulting skills and stakeholder management.
• Experience of a complex, back-end heavy, technical project (Nice to have).
• Good understanding of the Music Publishing or Record Company business (Nice to have).

Skills

• BDD/Gherkin
• Agile ceremonies
• Agile/XP/Scrum practices
• APIs
• Microservices
• Business process modelling
• Data modelling
• OO design principles
• Interpersonal skills
• Listening
• Written communication
• Verbal communication
• Client-facing skills
• Consulting skills
• Stakeholder management

Location

• UK

Work Type

• Full-time

Experience Level

• Significant commercial experience
• Experience with most aspects of software delivery and lifecycle

Benefits

• Group Personal Pension Scheme (between 3% and 9%)
• Private Medical Insurance
• 25 paid days of annual leave
• Interest Free Season Ticket Loan
• Holiday Purchase scheme
• Dental and Travel Insurance options
• Cycle to Work Scheme
• Salary Sacrifice Cars
• Subsidised Gym Membership
• Employee Discounts (Reward Gateway)

About the Company

• Universal Music Group UK is the UK’s leading music-based entertainment company.
• We shape culture through the power of artistry.
• We help UK artists produce, distribute and promote critically acclaimed and commercially successful music.
• We are Universal Music Group, the world’s leading music company.
• We are the home for music’s greatest artists, innovators and entrepreneurs.

Equal Opportunity

• Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities.
• We recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.
• We will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles.
• If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email UniversalMusicCareers@umusic.com.