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About the Role
Start Elevator, a fast-growing leader in the elevator services industry, is seeking a Sales Account Manager to support our expanding operations in the New York and New Jersey markets. This role is responsible for maintaining and growing client relationships, overseeing sales, contract negotiations, service delivery, and customer satisfaction for elevator products and services.
Responsibilities
- Generate sales among client accounts, including upsell and cross-selling
- Operates as the point of contact for assigned customers
- Develops and maintains long-term relationships with accounts
- Makes sure clients receive requested products and services in a timely fashion
- Communicates client needs and demands to management
- Forecasts and tracks client account metrics
- Manage projects within client relationships, working to carry out client goals while meeting company goals
- Identifies opportunities to grow business with existing clients
- Coordinate with staff members working on the same account to ensure consistent service
- Collaborates with sales team to reach prospective clients
- Service multiple clients concurrently, often meeting deadlines
- Keep records of client transactions
Requirements
- Must have a minimum of 5 years' experience in a sales and/or account support role.
- Strong attention to detail and ability to multi-task
- Excellent verbal and written communication skills
- Candidates must have an aptitude for technical, mechanical concepts and terminology
Location
- New York
- New Jersey
Work Type
- Full-time
Experience Level
- 5 years
Education Level
- Bachelor's degree preferred
Salary/Compensations
- Top pay in industry
Benefits
- Competitive Commission Structure
- Very low health insurance cost for dependent and family coverage
- Generous 401K match towards your retirement account
About the Company
- Start Elevator is a fast-growing leader in the elevator services industry.