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About the Role
Lead integrated client work across creative, strategy, production, and project management. Serve as the day-to-day business lead for important clients, guiding a multidisciplinary team to deliver bold, culture-driven, high-quality work. This is a hands-on leadership role requiring strategic oversight and attention to detail.
Responsibilities
- Lead the creative process from briefing to execution across multiple client deliverables.
- Build and maintain relationships with clients and team leads.
- Assist clients on project brief development and communicating needs correctly to strategy, creative, and production teams.
- Effectively set and manage client expectations, ensure delivery of the highest quality product and service, and solicit/act on client feedback.
- Develop and manage project scope, budget, and schedules.
- Motivate, support, and understand teams, working with people across data, strategy, design, creative, and technology.
- Identify resource requirements, necessary skill sets, and team allocation to each project.
- Deliver timely project reports and organize necessary meetings.
- Direct and maintain strict project documentation.
- Improve and implement best practice techniques for managing risks, issues, and conflict resolution.
- Track and report project efficiency, finances, and general performance weekly.
Requirements
- 7+ years of client services experience in leading agencies.
- Track record of successfully developing and executing integrated marketing campaigns for Automotive, Spirits, and/or Apparel brands, focusing on driving business results.
- Experience in building profitable, mutually beneficial, long-term client relationships.
- Demonstrated ability to execute large-scale programs, with experience communicating effectively with skilled strategy, data, creative, design, and production professionals.
- Mastery in writing creative/campaign briefs and giving strong direction to creative teams.
- Expert knowledge of production cycles for video, audio, photography, and on-premise.
- Demonstrated organizational skills and rigorous attention to detail.
- Ability to manage a project from start to finish and oversee general production of multiple projects simultaneously.
- Proven ability to collaborate, promote communication, and inspire teamwork among multidisciplinary teams.
- Excellent knowledge of budgeting, resource scheduling, and time management.
- Working experience with Microsoft Office, Slack, Trello, and Smartsheet.
- An intense drive to "get things done" and bring innovative ideas to life.
- Impeccable communication and presentation skills with the ability to present to clients and internal stakeholders.
- Applicants must be legally authorized to work in the United States.
- We are not able to sponsor visas at this time.
Skills
- Project management
- Client relationship management
- Creative process leadership
- Team motivation and mentorship
- Budget management
- Resource scheduling
- Time management
- Risk management
- Issue resolution
- Conflict resolution
- Communication
- Presentation skills
- Strategic oversight
- Detail orientation
- Collaboration
- Teamwork
- Microsoft Office
- Slack
- Trello
- Smartsheet
Location
- Austin, TX
Work Type
- Full-time
- Hybrid
Experience Level
- 7+ years
Benefits
- Competitive insurance coverage (medical, dental, vision)
- 401k Retirement with 3% employer matching
- Open PTO Policy
- 2 weeks Work From Anywhere (WFA)
- 13 weeks paid Maternity and Paternity leave
- Pet-Friendly Office
- Yearly Creative Stipend
- Snacks, Meals and Drinks
- No Time Tracking!
About the Company
- Bakery is an independent creative and culture agency designed to ignite people's obsession in great products.
- From our headquarters in Austin, TX, we work with highly ambitious brands like Johnnie Walker, Nike, Shiner Beer and Tree Hut to infuse cultural value and drive desire at every interaction point, increasing their fandom and helping them make things people want.
- Bakery is a 2022, 2024 and 2025 AdAge Small Agency of the Year.