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About the Role
As the Host, you will be the welcoming face of the brand, ensuring guests have an exceptional experience from the moment they arrive. You will manage reservations, possess excellent menu knowledge, and contribute to a positive and vibrant atmosphere.
Responsibilities
- Manage reservation systems effectively.
- Communicate warmly and confidently with team members and guests.
- Exceed guest expectations at all times.
- Demonstrate good knowledge of menus, ingredients, and allergens.
- Act as the brand ambassador, known for a warm welcome and excellent guest care.
- Maintain a positive and welcoming personality.
- Show a strong team ethic and respect for colleagues.
Requirements
- Experience working in a high-volume restaurant team.
- Good knowledge of reservation systems.
- Confident and warm communication skills.
- Good knowledge of menus, ingredients, and allergens.
- Strong command of the English language.
- Strong team ethic.
- Passion for hospitality and personal development.
Skills
- Reservation systems
- Communication
- Guest care
- Menu knowledge
- Teamwork
- English language proficiency
Location
- Soho, London
Work Type
- Full-time
Experience Level
- Experience working in a high-volume restaurant team
Salary/Compensations
- Up to £39,916 based on 48hrs per week
Benefits
- 50% Off all Food & Drink across all Harts Group
- Sit down meals with you and your team
- Increasing holiday allowance on top of your 28 days paid holidays
- Monthly food & drink tastings
- Career development, 1-on-1 coaching and training opportunities
- Enhanced Maternity & Paternity packages
- Access to Wagestream Platform
- Learn a new language with access to Babbel language courses
- A paid volunteering day
- Cycle to Work Scheme
- Access to Hospitality Action
- CODE membership with discounts
- Test drive new openings with a complimentary meal
- Working with a great group of individuals
About the Company
- El Pastor is a small group of Mexican taquerias in London, inspired by the founders' decade in Mexico City.
- We focus on high-quality, authentic produce, making fresh tortillas daily with heritage corn and working directly with suppliers in Mexico.
- Proud recipients of a Star from the Sustainable Restaurant Association.
- Our teams understand the journey of ingredients and their importance to our dishes.
- We are passionate about sourcing wonderful mezcals and tequilas.
- Harts Group is a community of talented individuals creating award-winning food, drink, and industry-leading service.
- The portfolio includes Barrafina, Parrillan, Quo Vadis, El Pastor Restaurants, The Drop, Two Drops and Bar Daskal in London.
Equal Opportunity
- We believe in creating an inclusive, diverse, and equal workplace where everyone is valued.
- We offer competitive salaries, opportunities for career development, and continuous training within a supportive and friendly team where camaraderie and mutual respect are at the heart of everything we do.