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About the Role
The Account Manager will serve as the primary liaison between clients and creative teams, managing daily account health, ensuring project progression, and guaranteeing timely and budget-conscious delivery of high-quality work. This role requires a deep understanding of the creative product and client business to effectively advocate for the work and manage client expectations.
Responsibilities
- Serve as the main point of contact for assigned client accounts, fostering excellent relationships.
- Manage agency projects from inception to completion in collaboration with internal teams and external Producers, ensuring flawless execution of deliverables.
- Partner with Data and Strategy teams to gather, analyze, and interpret business and consumer data to identify opportunities.
- Establish client budgets, manage conflict resolution, ensure timely deliverables, write creative briefs, and approve client payments.
- Ensure alignment between client goals and agency objectives by working with strategy, data, creative, production, and media teams.
- Manage contracts and renewals, and identify new opportunities beneficial to both the client and the company.
Requirements
- Bachelor’s degree (or equivalent) and 3+ years of experience in an agency or related field.
- Demonstrated project management and client services leadership experience.
- Experience in advertising and/or campaign management with a strategic and tactical understanding of the current brand marketing landscape.
- Possess an action-oriented mindset with a strong focus on outcomes.
- Excellent organizational and time-management skills, with responsibility for project profitability and scheduling.
- Proven ability to build and maintain relationships, collaborate effectively across teams, and resolve conflicts constructively.
- Aptitude for all aspects of project planning, including estimating and resource allocation.
- Ability to effectively translate and communicate client requirements, statements of work, and scope-of-work documents.
- Exceptional interpersonal, presentation, and negotiation skills.
- Executive-level written and verbal communication skills, with the ability to present effectively and read a room.
Skills
- Project Management
- Client Services
- Advertising
- Campaign Management
- Brand Marketing
- Data Analysis
- Strategic Planning
- Organizational Skills
- Time Management
- Relationship Building
- Collaboration
- Conflict Resolution
- Presentation Skills
- Negotiation Skills
- Written Communication
- Verbal Communication
Location
- Austin, TX
Work Type
- Full-time
- Hybrid
Experience Level
- Mid-level
- 3+ years
Education Level
- Bachelor's degree or equivalent
Benefits
- Competitive insurance coverage (medical, dental, vision)
- 401k Retirement with 3% employer matching
- Open PTO Policy
- 2 weeks Work From Anywhere (WFA)
- 13 weeks paid Maternity and Paternity leave
- Pet-Friendly Office
- Yearly Creative Stipend
- Snacks, Meals and Drinks
- No Time Tracking
About the Company
- Bakery is an independent creative and culture agency focused on igniting obsession in great products.
- Works with brands like Nike, Diageo, and Grillo's Pickles to infuse cultural value and drive desire.
- Aims to increase brand fandom and help clients create desirable products.
- Recognized as AdAge Small Agency of the Year in 2022, 2024, and 2025.