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About the Role
The Copthorne Tara Hotel London Kensington is seeking a Sales Coordinator to act as the primary point of contact for guests and stakeholders, ensuring friendly and professional service. This role involves accurately entering booking information into Opera, maximizing room sales, and hotel revenues through a proactive sales approach.
Responsibilities
- Handle all incoming and outgoing internal/external invoices, ensuring correct billing and adherence to budget.
- Manage all incoming telephone and email inquiries, providing initial sales suggestions.
- Ensure timely distribution of all incoming and outgoing documentation to relevant personnel.
- Control all Sales correspondence, including Letters of Agreement, Proposals, RFPs, and Contract control forms.
- Compile sales figures and sales reports.
Requirements
- Excellent attention to detail and accuracy.
- Excellent written and verbal communication skills, with the ability to communicate across all organizational levels.
- Confident in prioritizing and managing multiple projects and tasks simultaneously.
- Ability to take initiative and handle unexpected situations and last-minute changes.
- Ability to handle sensitive and confidential data.
- Enthusiastic, self-motivated, proactive, and resourceful.
- Demonstrate excellent presentation, negotiation, and communication skills with customers and other hotel departments.
- Team player.
- Ability to work under pressure in a fast-paced environment.
- Must be eligible to live and work in the United Kingdom.
- Must provide documented evidence of eligibility for the Asylum & Immigration Act 1996.
- Successful applicants will provide their right to work in the UK, verified using Trust ID Scanners and Software.
Skills
- Opera (booking system)
- Sales
- Communication
- Negotiation
- Presentation
- Attention to detail
- Prioritization
- Time management
- Problem-solving
Location
- London Kensington
Work Type
- Full-time
Experience Level
- Entry-level
Benefits
- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option
- Pension Salary Sacrifice Scheme
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- 1 Volunteer Days per year
- Complimentary meals
- Length of Service related holiday scheme
- Discount on Accommodation worldwide
- 50% off Food and Beverage Outlets
- Life Assurance
- Recommend a Friend Scheme
About the Company
- The Copthorne Tara Hotel London Kensington is an elegant contemporary 4-star hotel in prestigious Kensington, located two minutes’ walk to High Street Kensington Underground station.
- The hotel offers well-appointed and comfortable guest rooms combining Standard, Superior and Club accommodation.
- Club rooms offer iconic views over the city and include Club Lounge access for complimentary breakfast and refreshments.
- Guests can sample authentic Singaporean, Malaysian and Chinese cuisine at Bugis Street, traditional pub fare at the Brasserie Restaurant & Bar or relax in our tea lounge.
- Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide.
- In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
- Properties under the group are placed into four collections: Leng’s Collection, M Social Collection, Millennium Collection, Copthorne Collection and The Biltmore Mayfair.
- Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests.
Equal Opportunity
- We are an equal opportunities employer.