About the Role
As a Field Service Engineer at Applied Materials, you will serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. This role is part of a program that provides FSE certification through hands-on training and prepares you for successful future career growth.
Responsibilities
- Assist senior engineers with installing leading-edge customer equipment, performing scheduled preventative maintenance and corrective maintenance, and upgrading equipment.
- Follow procedures learned during training, as well as published task plans, to test equipment and to diagnose and resolve technical problems.
- Complete required job documentation, safety training, and procedures for processing parts.
- Professionally represent Applied Materials to the customer, using a “customer first” mindset.
- Satisfy the company’s and customer’s on-site requirements, including safety, environmental and COVID-19 guidelines.
- Utilize analytical skills to review data and devise practical solutions to solve real-time customer problems.
Requirements
- Graduating with a Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing, or a related field.
- Up to 1 year of work experience, military technical training, or an internship in customer/field service support, or a related technical field.
- Ability to read and interpret electrical and mechanical schematics.
- Experience diagnosing and resolving basic technical challenges.
- Basic mechanical aptitude with pneumatics, hydraulics, electronics, vacuum, or thermodynamics.
- Familiarity with hand tools and their appropriate usage, including digital multimeters.
- Effective written and verbal communication skills, with an emphasis on documenting details.
- Basic knowledge of Microsoft Excel, Word, and PowerPoint.
- Strong interpersonal skills with an emphasis on building trust.
- Any relevant project management experience is beneficial.
- Extensive walking, standing for extended periods, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, working at height, lifting up to 35 lbs.
- Ability to distinguish between colors and work with electricity.
- Ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise.
- Use of hand and power tools.
- Requires use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
- Must be fully authorized to work in the US.
- Visa sponsorship is not available for this role.
Skills
- Digital analytics
- Basic diagnostic techniques
- Preventative maintenance
- Corrective maintenance
- Electrical systems
- Vacuum systems
- Mechanical systems
- Plasma systems
- Hydraulic systems
- Gas systems
- Customer communication
- Analytical skills
- Reading electrical schematics
- Reading mechanical schematics
- Diagnosing technical challenges
- Resolving technical challenges
- Mechanical aptitude
- Pneumatics
- Hydraulics
- Electronics
- Vacuum
- Thermodynamics
- Hand tool usage
- Digital multimeter usage
- Written communication
- Verbal communication
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Interpersonal skills
- Project management
Location
- Albany, NY
- Austin, TX
- Boise, ID
- Hillsboro, OR
- Phoenix, AZ
Work Type
- Full time
- Assignee / Regular
- Travel: Yes, 20% of the Time
Experience Level
- Up to 1 year of work experience
- Military technical training
- Internship
Education Level
- Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Manufacturing, or a related field.
Salary/Compensations
- $27.00 - $37.40
Benefits
- Supportive work culture
- Encourages learning, development, and career growth
- Empowers team to push boundaries
- Learning every day
- Comprehensive benefits package
- Potential eligibility for bonus and stock award program
About the Company
- Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.
- We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips.
- Applied enables the exciting technologies that literally connect our world – like AI and IoT.
- Join us to deliver material innovation that changes the world.
Equal Opportunity
- Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
- Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.
