About the Role
PatientFirst Fertility is building a group of modern, digital-first IVF clinics for private payors, starting with a live and profitable clinic and scaling into a group. This role offers direct work with the founder and C-level, providing real responsibilities from day one and insight into building a scalable healthcare platform. The internship is an entry point to a permanent role for high performers.
Responsibilities
- Develop monthly reports and PDFs, and conduct ad-hoc analyses for management and shareholders.
- Manage Google Ads operations and perform funnel and tracking QA within the existing architecture.
- Digitalize and automate clinic operations to enhance patient experience, streamline processes, reduce error rates, and ensure scalability.
- Provide direct support to C-level executives.
- Coordinate recruiting efforts, including screening, scheduling, and feedback collection.
- Handle HR administration for the clinic.
- Manage procurement based on category logic, maintenance, and supplier coordination.
- Act as a liaison between HQ and the clinical team.
- Co-own the operational tool stack.
- Contribute to strategic growth projects for the group, including new clinical infrastructure (laboratory and operating room).
- Provide strategic support and coordinate with external partners such as construction companies, architects, and specialist planners.
- Assist with applications and permits for authorities and concessions, including deadline and document tracking.
- Track budgets and timelines across all workstreams.
Requirements
- Proven track record in a demanding environment such as consulting, startups, or venture capital.
- Bachelor's or Master's degree from a leading university in Business, (Business) Engineering, or a comparable field.
- Ability to structure information quickly and communicate precisely with confidence.
- Proficiency in Excel and Google Sheets, with a strong aptitude for AI, software, and automation.
- Proactive and action-oriented with a sense of urgency.
- Accountability for end-to-end results with attention to detail and productivity without constant supervision.
- High standard of quality for both internal documentation and shareholder presentations.
- Fluent in German and proficient in English.
- Desire to transition from the internship to a permanent role.
Skills
- Market analysis
- Process optimization
- Regulatory affairs
- Reporting
- Ad-hoc analysis
- Google Ads
- Funnel QA
- Tracking QA
- Digitalization
- Automation
- Patient experience enhancement
- Process streamlining
- Error rate reduction
- Scalability
- C-level support
- Recruiting coordination
- HR administration
- Procurement
- Supplier coordination
- Interdepartmental communication
- Tool management
- System administration
- Project management
- Infrastructure development
- Construction coordination
- Architectural coordination
- Permitting
- Concessions management
- Budget tracking
- Timeline management
- Excel
- Google Sheets
- AI
- Software
- Automation tooling
- Quality assurance
Location
- Berlin
Work Type
- Hybrid
- Internship
- Full-time (post-internship)
Experience Level
- Internship
- Entry-level (post-internship)
Education Level
- Bachelor's degree
- Master's degree
Benefits
- Direct access to founders (Ex-Harvard, Ex-BCG) and C-level executives.
- Learning decision-making logic from the front lines.
- Real responsibility with impactful tasks.
- Clear path to a permanent role and potential senior operating positions.
- Broad learning opportunities in analytics, operations, recruiting, and clinic development.
- Lean and fast-paced team environment with minimal bureaucracy.
- Active participation in a dynamic growth phase with visible impact.
- Competitive compensation.
- Flexible, hybrid work arrangement.
About the Company
- PatientFirst Fertility is building one of the most ambitious digital-first groups of modern IVF clinics in the private payor segment with a clear scaling logic and a lean HQ.
- The first clinic is live and profitable.
