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About the Role
Lead design for Lightspeed Wholesale (NuORDER), a B2B platform connecting brands and retailers. This hands-on leadership role involves owning the design vision, quality bar, and shaping strategy as a member of the Wholesale leadership team. It's ideal for someone who thrives on direct involvement in design craft, reviews, and critiques.
Responsibilities
- Set and drive the design vision for a two-sided B2B platform, connecting design decisions to real outcomes.
- Raise the bar on quality through direction, critique, and hands-on involvement.
- Lead designers directly as a coach and player-coach, setting clear goals and providing feedback.
- Turn ambiguity into momentum by shaping strategic bets into clear design direction and shippable work.
- Partner with Product and Engineering leadership to shape the roadmap, ensuring design informs decisions.
- Champion coherence across the product experience, unifying fragmented journeys.
- Build a healthy, high-performing team by managing capacity and priorities honestly.
Requirements
- 12+ years of product design experience, including significant work on complex, multi-sided platforms (B2B, marketplaces, or commerce).
- 7+ years leading design teams, with a track record of raising work quality and team capability.
- Strong personal design judgment across product, interaction, and visual design.
- Comfort leading without layers, staying close to the work.
- Proven ability to influence senior stakeholders and shape strategy.
- Deep curiosity about product strategy.
- Experience navigating ambiguity and change while keeping a team focused and shipping.
- Willingness to undergo criminal record checks.
Skills
- Product Design
- Design Leadership
- B2B Platform Design
- Marketplace Design
- Commerce Design
- Team Coaching
- Strategic Thinking
- Stakeholder Influence
- Communication
Location
- Toronto
- Ontario
- Eastern Canada
Work Type
- Flexible work environment
Experience Level
- Director
- 12+ years product design
- 7+ years design leadership
Salary/Compensations
- $200,000-$240,000 CAD
Benefits
- Flexible paid time off
- Remote work policies
- Equity options
- Pension plan contributions
- Training opportunities
- Health and wellness credit
- Time off to volunteer
- Interest groups, employee led networks, social committees, sponsored sports teams
- Computer purchase program (Macbook)
- Enhanced parental leave
- Medical insurance
- Dental insurance
- Life insurance
- Disability insurance
- RRSP plan and match
- Paid parental leave top-up
About the Company
- Lightspeed is building communities through commerce. Their one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Their cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks. Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the NYSE and TSX. With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries. The company ethos has been about inclusion from the very beginning, striving to provide a workplace where everyone belongs.
Equal Opportunity
- Lightspeed is a proud equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.
- Lightspeed welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.