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About the Role

Direct Support Professionals (DSPs) provide hands-on support to adults with Intellectual and Developmental Disabilities (IDD), enhancing their quality of life, promoting independence, ensuring safety, and supporting community inclusion. This role involves personal care, implementing behavior support plans, accurate documentation, and maintaining compliance with all standards.

Responsibilities

• Assist individuals with activities of daily living (ADLs), including bathing, grooming, dressing, toileting, and personal hygiene.
• Support residents in maintaining cleanliness, comfort, and personal dignity.
• Encourage independence and self-care skills to promote confidence and autonomy.
• Ensure that the living environment is safe, clean, and organized in accordance with health and safety standards.
• Administer medications according to established medication administration protocols and residents’ physician orders.
• Accurately document medication administration in QuickMar or designated systems.
• Immediately report medication errors, refusals, or concerns to the House Manager or Nurse.
• Monitor medication supplies and assist in obtaining refills and updated prescriptions as directed.
• Maintain awareness of individual health needs and side effects, reporting observations promptly.
• Foster positive, supportive relationships with residents, encouraging participation in activities and decision-making.
• Provide emotional encouragement and companionship, helping individuals manage stress and daily challenges.
• Facilitate recreational, social, and community-integration activities to enhance engagement and inclusion.
• Uphold trauma-informed care practices that emphasize safety, empowerment, and respect.
• Implement each individual’s Individual Support Plan (ISP) and follow daily support instructions.
• Accurately document daily notes, progress, outcomes, and behavioral observations.
• Ensure timely completion of all required records, including incident reports, ABC charts, and activity logs.
• Communicate any changes in condition, mood, or behavior to the House Manager or Team Lead immediately.
• Implement Behavior Support Plans (BSPs) and positive behavioral interventions as trained.
• Use appropriate de-escalation and redirection techniques in challenging situations.
• Participate in UKERU and crisis management trainings, applying learned strategies consistently.
• Immediately report all behavioral incidents or safety concerns in accordance with EIM (Enterprise Incident Management) requirements.
• Observe and document residents’ physical and emotional health, noting changes such as appetite, mood, or medical needs.
• Take and record vital signs as directed by nursing staff or the House Manager.
• Follow all infection control and universal precaution protocols.
• Report and respond to emergencies, hazards, or accidents immediately to ensure safety and regulatory compliance.
• Maintain clear, respectful, and professional communication with residents, families, and interdisciplinary team members.
• Attend staff meetings, trainings, and ISP reviews as required.
• Collaborate with House Managers, Team Leads, and Program Specialists to ensure continuity of care and consistency in service delivery.
• Support a culture of teamwork, trust, and open communication across all homes and programs.
• Complete all required ODP-mandated trainings, including orientation, annual refreshers, medication administration, and incident management.
• Participate in additional LVCCH trainings such as QBS/Safety Care, CPR/First Aid, Communication Specialist, and behavior support workshops.
• Seek opportunities for continued learning and professional growth within the organization.
• Maintain active certification status and compliance with all annual training requirements.

Requirements

• High school diploma or GED required.
• Additional certifications in Human Services or Health Care preferred.
• Previous experience in direct care, IDD, behavioral health, or senior care preferred.
• Understanding of person-centered and trauma-informed care principles.
• Ability to follow individualized plans and medical protocols accurately.
• Strong communication and interpersonal skills for supporting diverse individuals.
• Reliable, compassionate, and patient approach to care.
• Effective problem-solving and observation skills.
• Ability to lift 20–50 lbs., assist with transfers, and perform physical tasks safely.
• Flexibility to work varied shifts, weekends, holidays, and emergencies as needed.

Skills

• Person-Centered Support & Care Delivery
• Medication Management & Documentation Accuracy
• Behavioral Support & De-Escalation Skills
• Communication & Team Collaboration
• Health Monitoring & Safety Awareness
• Professionalism & Accountability
• Compliance & Confidentiality
• Continuous Learning & Growth

Work Type

• PRN/AS NEEDED

Experience Level

• Entry-level candidates accepted (training provided)

Education Level

• High school diploma or GED

Benefits

• Competitive pay rates.
• Paid training and opportunities for professional development.
• A supportive and collaborative work environment.
• Flexible scheduling options after completing three weeks of employment.

About the Company

• Lehigh Valley Companion Care Homes is committed to providing high-quality, person-centered care for individuals with Intellectual and Developmental Disabilities (IDD).
• Our mission is to enrich the lives of our individuals by fostering independence, promoting dignity, and encouraging community involvement within a safe and supportive environment.

Equal Opportunity

• Lehigh Valley Companion Care Homes is an Equal Opportunity Employer.
• Employment decisions are made without regard to sex, race, color, age, disability, sexual orientation, gender identity, citizenship status, military status, or any other protected status in accordance with federal, state, and local laws.
• We strongly encourage applications from individuals of diverse backgrounds and marginalized communities.