About the Role
Braze is seeking an experienced product marketer to lead the go-to-market strategy and positioning for its orchestration products. This role involves understanding personas, crafting messaging, launching new products, serving as a GTM expert, and enabling sales teams.
Responsibilities
- Develop a strong understanding of our core buyer personas and end users
- Proactively identify opportunity areas and make recommendations about growth and retention strategies
- Conduct market, competitive, and customer research to keep a pulse on the landscape and help different teams act on emerging trends, market shifts, industry news/events, competitive threats, and unmet customer needs
- Create clear & differentiated positioning based on a deep understanding of customer use cases and the core capabilities of our platform
- Partner closely with the BrazeAI™ product and PMM teams to ensure orchestration-specific AI messaging is differentiated, consistent, and credibly tied to customer outcomes
- Prepare highly compelling content and collateral (e.g. web pages, demo videos, sales decks, webinars, blogs, customer stories)
- Independently lead product launches and releases for new products, features, and enhancements
- Serve as a subject matter expert who can comfortably deliver thought leadership, use case walkthroughs, demos, and product roadmap presentations to internal and external audiences
- Drive continued product adoption through impactful programs that inspire & educate our customers on the wide range of use cases they can accomplish
- Partner with enablement teams to ensure that the entire GTM function has the appropriate training and tools required to successfully speak to our capabilities
Requirements
- 6+ years of product or solutions marketing experience, preferably at high-growth B2B SaaS companies
- Ability to think strategically and develop comprehensive go-to-market plans
- Strong technical literacy, particularly in AI and marketing automation, with demonstrated ability to understand and clearly explain concepts like agentic AI and journey orchestration to both technical and non-technical audiences
- Excellent written and verbal communication skills; comfortable crafting and presenting various content pieces
- Proven track record working collaboratively to take new products and features to the market and drive their continued success
- Ability to work on multiple projects simultaneously, while focusing the right level of effort on each
- Demonstrated critical thinking and decision-making skills to navigate obstacles, propose solutions, and resolve issues
- Metrics-driven and focused on driving incremental results
- Natural curiosity and empathy for customers and their challenges
- Experience in B2B marketing, with exposure to both enterprise and SMB businesses
- Experience marketing products that sit at the intersection of data, AI, and customer experience
- Familiarity with journey orchestration tools, decisioning engines, or AI-assisted marketing platforms
Skills
- Product Marketing
- Go-to-Market Strategy
- Positioning and Messaging
- Market Research
- Competitive Analysis
- Customer Research
- Content Creation
- Product Launches
- Subject Matter Expertise
- Thought Leadership
- Product Adoption Programs
- GTM Enablement
- AI
- Marketing Automation
- Agentic AI
- Journey Orchestration
- Storytelling
- Problem-Solving
- Strategic Thinking
- Technical Literacy
- Written Communication
- Verbal Communication
- Collaboration
- Project Management
- Critical Thinking
- Decision-Making
- Metrics-Driven
- Customer Empathy
Location
- New York
- Austin
- Berlin
- Bucharest
- Chicago
- Dubai
- Jakarta
- London
- Paris
- San Francisco
- São Paulo
- Singapore
- Seoul
- Sydney
- Tokyo
- Remote
Work Type
- Hybrid
Experience Level
- 6+ years of product or solutions marketing experience
Salary/Compensations
- For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $109,000 and $163,000/year, with an expected On Target Earnings (OTE) between $125,000 and $187,000/year (including bonus or commission).
Benefits
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
About the Company
- Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™. Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
- The company has been consistently recognized as a Leader in marketing technology by industry analysts, and was named a G2 “Best of Marketing and Digital Advertising Software Product” in 2026. Braze was also named a 2026 Best Places to Work by Built In, a 2025 America’s Greenest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
- The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
Equal Opportunity
- At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
- Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
- We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
