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About the Role

The Logistics Coordinator plays a critical role in ensuring the timely and accurate delivery and installation of equipment at client locations. This fast-paced position requires strong organizational and communication skills to effectively coordinate activities between clients and internal teams, including Sales, Order Processing, Warehouse, Setup, Inventory, Logistics, Order Fulfillment, and Deployment Specialists. The ideal candidate will proactively manage daily priorities, maintain clear and consistent communication across all stakeholders, and ensure seamless execution throughout the delivery and installation process to support exceptional customer satisfaction and operational success.

Responsibilities

Expedite the deployment of equipment to clients
Weekly review of sales orders for potential deployment
Obtain delivery dates and times for deployment in coordination with all parties involved
Logically arrange daily delivery routes to maximize efficiency
Assist in the integration process to optimize deployment (CW tickets)
Organize and initiate internal group calls (Gold Team meetings) if necessary
Create and update spreadsheets with information pertaining to deployments
Create, organize, and update delivery calendar posts for review by all internal teams
Keep detailed records of deployments and equipment in system database
Obtain site survey information prior to delivery to ensure proper resources are available
Create delivery paperwork for deployment specialists for client review and signature
Receive return delivery paperwork and submit to contracts department in a timely fashion
Engage in additional tasks that arise surrounding custom deployments

Requirements

Takes personal responsibility for job performance
Completes work in a timely and consistent manner
Sticks to commitments
Takes action to influence events
Generates ideas for improvement, takes advantage of opportunities, suggests innovations
Does more than required
Expresses ideas effectively
Organizes and delivers information appropriately
Listens actively
Uses sound judgement to make good decisions based on information gathered and analyzed
Considers all pertinent facts and alternatives before deciding on the most appropriate action
Commits to decision
Displays energy and enthusiasm in approaching the job
Commits to putting in additional effort
Maintains high level of productivity and self-direction
Analyzes problems by gathering and organizing all relevant information
Identifies cause and effect relationships
Comes up with appropriate solutions
Interacts with people effectively. Able and willing to share and receive information
Co-operates within the group and across groups
Supports group decisions and puts group goals ahead of own goals
Ability to see and pay attention to details
Ability to recognize the component parts of a procedure or object
Verify the correctness or error in an individual part or procedure
Process of planning and exercising conscious control of time spent on specific activities increasing effectiveness, efficiency, and productivity
Designed combination of processes, tools, techniques, and methods
Experience in a similar field and work environment
Excellent communication skills
Great organizational skills
Ability to work under pressure
Ability to keep many tasks organized and moving forward at once
Extroverted, comfortable with customer interaction
Excellent attention to detail and accuracy in completion of tasks
Proactive attitude of customer service and integrity
Demonstrated problem troubleshooting, root cause and resolution skills
Aptitude in operating office technology on a daily basis

Skills

Microsoft Office
Excel

Education Level

High school diploma required
Bachelor’s degree preferred but not required

Benefits

Medical insurance
Dental insurance
Vision insurance
Supplemental insurance
20 days of paid time off
Cellphone allowance
Company paid life insurance
Company paid long-term disability insurance
401(k) plan with matching company contribution
Paid training and certification opportunities
Annual company store allowance

About the Company

Our growth is mirrored by the quality of people we have invested in. – Louis F. Usherwood, CEO
Visit us at www.usherwood.com

Equal Opportunity

Usherwood Office Technology is an Equal Opportunity Employer.