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About the Role

Oversee a team of BAS Technicians in delivering preventative and corrective maintenance, routine and on-demand services on facility BAS equipment and systems for multiple facilities. Ensure work is performed in accordance with established processes and practices, and complies with all internal and external requirements, including environmental, health, and safety.

Responsibilities

• Lead a team of individual contributors.
• Assign, prioritize, and monitor work progress to ensure completion and adherence to timeliness and quality standards.
• Review work for completeness and accuracy, ensuring quality adherence.
• Guide, coach, and train direct reports.
• Provide input for performance reviews.
• Ensure zero safety incidents by adhering to safety protocols, completing required training, conducting Job Hazard Risk Assessments (JHRA), and maintaining PPE and tool inspections.
• Oversee and monitor BAS Technicians' activities and performance, acting as a subject matter expert (SME) to guide, mentor, and support team members.
• Lead safety and operational meetings, provide training, and foster continuous learning.
• Perform and supervise facility walkthroughs, BAS system inspections, preventative maintenance, and corrective repairs to meet uptime objectives and maintain asset integrity.
• Regularly inspect and monitor facility, BAS systems, and equipment conditions, providing recommendations for enhancements and repairs.
• Respond promptly to service requests to ensure uninterrupted operations and high-quality service delivery.
• Oversee work order records, ensuring timely completion, closure, and zero aging.
• Collaborate with Electricians, HVAC mechanics, external vendors, and various teams to drive cost savings, improve operational efficiency, and ensure uninterrupted operations.
• Foster positive client relationships by addressing escalations swiftly, delivering high-quality solutions, and ensuring occupant comfort and satisfaction.
• Provide accurate repair cost and time estimates and oversee repair execution.
• Oversee the maintenance of and maintain work order records within the service management maintenance database.
• Initiate documents to obtain formal approval of work required.
• Coordinate and assist in the implementation of the preventative maintenance program.
• Ensure that deficiencies are identified, recorded, and escalated, and that related documentation is maintained.
• Coordinate and participate in facility-related projects.
• Oversee and maintain all assigned tools and arrange for repair and replacement where required.
• Submit all expenditures on a timely basis.
• Provide, participate in, and support training, safety meetings, operational meetings, and toolbox talks.
• Assist in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Perform other duties as assigned.

Requirements

• Must be able to work shifts, be on-call, and be available to respond to emergencies.
• Must be willing to wear personal protective equipment.
• Must be able and willing to drive to and perform work at multiple sites.

Skills

• Facility operations and maintenance
• People leadership
• Ability to lead a team of individuals
• Adherence to processes and practices relating to facility operations and maintenance
• Maintenance and repair of BAS equipment and systems
• BAS equipment and system troubleshooting and resolution
• Knowledge of fire, life, safety and building codes and standards
• Ability to research and apply related codes and standards
• Environmental, health and safety mindset
• Ability to perform work in a safe manner
• Client-service orientation
• High sense of urgency
• Effective communication skills

Work Type

• Regular
• Full-time

Experience Level

• More than 5 years of facility operations and maintenance work experience
• Previous people leadership experience, preferred

Education Level

• High school diploma plus trades training and certification

Salary/Compensations

• $43.33 - $54.16 per hour