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About the Role

As an Application Manager SAP IS-U/CRM, you will ensure the smooth operation and availability of our German SAP IS-U/CRM systems, coordinating the deployment of enhancements into production systems.

Responsibilities

• Ensure the availability and stability of our complex SAP IS-U/CRM system landscape.
• Collaborate with business stakeholders to understand current issues and future requirements, deriving impacts on operations and SLAs.
• Integrate Solution Architects and infrastructure teams to technically develop our complex system landscape and protect against security risks.
• Coordinate the resolution of system operation errors and communicate transparently with business departments.
• Manage the functionality of SAP system transport management within a multi-level system landscape.
• Oversee the deployment and functionality of the Active Control transport tool, including necessary upgrades and adjustments.
• Support the detailed planning and execution of system and client copies within the SAP system landscape and lifecycle management.

Requirements

• Completed Bachelor's, Master's, or Diploma degree (IT, Business Informatics, or comparable) or completed vocational training with corresponding long-term professional experience.
• Good understanding of the opportunities and challenges in the increasing digitalization needs for energy supply companies.
• Good understanding of the operational control model of a central IT.
• Knowledge of ITIL processes (CHM, RDM, PRB).
• Comprehensive knowledge of the technical functionality of SAP systems, especially transport management.
• Good knowledge of SAP Basis and technical parameters for performance analysis and troubleshooting.
• Interest in understanding the interplay and interactions between SAP systems and the surrounding IT landscape for holistic improvements.
• Willingness for occasional work outside normal working hours.

Skills

• SAP IS-U/CRM
• SAP Basis
• Transport Management
• Active Control
• ITIL
• Communication
• Self-structuring
• Independent work
• Adaptability

Location

• Berlin
• Hamburg

Work Type

• Hybrid
• Full-time

Education Level

• Bachelor's degree
• Master's degree
• Diploma degree
• Vocational training

Benefits

• Competitive compensation
• Training opportunities
• Personal development opportunities
• Work-life balance
• Home office option

About the Company

• We are a leading energy company in Europe with approximately 21,000 employees.
• We have been electrifying industries, supplying energy to people, and modernizing our lifestyle through innovation and collaboration for over 100 years.

Equal Opportunity

• We are convinced that diversity contributes to making our company more efficient and attractive. Applications from people of all ages, gender identities, sexual orientations, and ethnic-cultural backgrounds are welcome.
• Severely disabled individuals will be given special consideration with equal professional suitability.
• Pre-Employment Screening is part of the recruitment process.