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About the Role

Toon Boom is seeking a seasoned Sales Manager to drive market growth and strategic partnerships for its AI-powered 2D animation software in Japan. This role involves leading sales efforts across animation studios, broadcasters, educational institutions, and partners, while ensuring customer satisfaction and sustainable business growth in a key global market.

Responsibilities

• Execute a territory growth strategy aligned with Toon Boom's global objectives.
• Identify and pursue new market opportunities, expanding Toon Boom's presence through thoughtful customer engagement and ecosystem development.
• Drive new client acquisition and expansion across studios, broadcasters, educational institutions, and strategic partners.
• Develop localized go-to-market approaches tailored to the needs and norms of the Japanese market.
• Build and manage a healthy sales pipeline, owning the full cycle from initial outreach through negotiation and close.
• Provide market intelligence and customer insight to inform product positioning and strategic planning.
• Build and maintain trusted, long-term relationships with customers, partners, and key industry stakeholders.
• Ensure high levels of customer satisfaction and adoption, working closely with Customer Success and Support.
• Develop relationships with animation schools, universities, and vocational institutions as a distinct and growing revenue segment.
• Represent Toon Boom as a market leader and ambassador at industry events, conferences, and trade shows across Japan.
• Maintain accurate forecasting, pipeline management, and CRM discipline within Salesforce.
• Lead commercial negotiations to ensure mutually beneficial agreements, in full compliance with local regulations and Toon Boom's operational standards.

Requirements

• 5 years of experience in SaaS, Media & Entertainment, Technology, or related fields, with a consistent record of achieving or exceeding revenue targets.
• Strong understanding of the Japanese business environment and relationship-driven sales culture.
• Experience managing strategic accounts and navigating complex, multi-stakeholder sales cycles.
• Excellent communication, presentation, and negotiation skills — equally effective in Japanese and English.
• Operational discipline and comfort with CRM tools, particularly Salesforce.
• Experience working cross-functionally within global organizations.
• Native or fluent Japanese; strong professional English.

Skills

• SaaS Sales
• Media & Entertainment Sales
• Technology Sales
• Relationship Management
• Strategic Partnerships
• Market Development
• Client Acquisition
• Sales Pipeline Management
• Negotiation
• CRM (Salesforce)
• Cross-functional Collaboration
• Market Intelligence

Location

• Remote (Japan)
• Based in Tokyo

Work Type

• 100% remote
• Full-time

Experience Level

• Seasoned
• 5 years of experience

About the Company

• Toon Boom has been the global leader in 2D animation software for over 30 years, trusted by top studios like Disney, Fox, and Netflix.
• Innovation is at the core of Toon Boom, empowering creatives worldwide.
• Toon Boom is at the forefront of innovation in the evolving animation industry, introducing AI-powered features like Ember within Harmony.
• The company has a clear innovation roadmap and a 30+ year industry legacy.

Equal Opportunity

• At Toon Boom, we embrace diversity in its fullest form. Our commitment is to create a safe and inclusive environment where everyone can bring their whole self to work. We believe in the strength and innovation that come from diverse experiences and perspectives.