About the Role
This role is ideal for a motivated and passionate self-starter with a strong entrepreneurial drive. You will be responsible for the sales and operational requirements of the rental department, maintaining a commercial rental fleet, prospecting new commercial accounts, and supporting existing client relationships to secure long-term rental reservations.
Responsibilities
- Independently oversee day-to-day rental reservations and customer communication (inbound and outbound), ensuring fleet utilization is optimized.
- Build and maintain strong client relationships to drive repeat and future business.
- Manage communications between commercial customers and their insurance providers to ensure appropriate vehicle coverage.
- Follow company policies and procedures related to credit, contracts, and billing.
- Execute on daily and weekly prospecting targets, including cold calling.
- Identify key prospecting territories and participate in live prospecting activities.
- Assist in prospect meetings and support new business development initiatives.
- Contribute to the development of rental pricing strategies.
- Maintain accurate and timely billing for rental charges.
- Complete check-in and check-out procedures for daily rentals.
- Coordinate with service staff to schedule fleet maintenance.
- Monitor vehicle cleanliness, complete light clean-ups, and ensure vehicles are fueled and ready for customers.
- Inspect and communicate damages, complete daily vehicle inventories, and ensure all required insurances are in place.
- Provide exceptional customer service by clearly communicating policies, including toll road procedures and maintenance updates for long-term rentals.
- Collaborate openly with all departments to deliver the best possible customer experience.
- Uphold professional standards in all interactions, ensuring courtesy, compliance, and brand integrity.
Requirements
- While industry experience is an asset, it is not required.
Skills
- Sales
- Operational requirements
- Fleet management
- Customer relationship management
- Prospecting
- Cold calling
- Billing
- Customer service
- Communication
Location
- Remote
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- Competitive compensation structure
Benefits
- Comprehensive training from Day One
- Paid Vacation and PTO days
- Positive and supportive work environment
- Excellent Health and Dental Benefits program
- Opportunities for growth and development, supported by an annual career advancement process
About the Company
- Join a growing, forward-thinking team that has been a trusted name in the transportation industry for over 60 years.
- With a strong reputation for integrity and customer service excellence, our team is committed to providing innovative solutions in vehicle leasing and rentals.
- We are a dynamic organization offering a suite of products including new and used vehicle leasing, open and closed-end leasing options, and more.
Equal Opportunity
- At Somerville Auto Group, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions.
- As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.
- Somerville Auto Group is committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.
- We encourage applications from all qualified individuals.
- While we thank all applicants for their interest, only those selected for further consideration will be contacted.
