Rental Coordinator at Somerville Auto Group | Toronto | Rezi

Rental Coordinator at Somerville Auto Group

Rental Coordinator

Somerville Auto Group · Toronto

2 weeks ago

Rental Coordinator

Somerville Auto Group · Toronto

21 days ago
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About the Role

This role is ideal for a motivated and passionate self-starter with a strong entrepreneurial drive. You will be responsible for the sales and operational requirements of the rental department, maintaining a commercial rental fleet, prospecting new commercial accounts, and supporting existing client relationships to secure long-term rental reservations.

Responsibilities

  • Independently oversee day-to-day rental reservations and customer communication (inbound and outbound), ensuring fleet utilization is optimized.
  • Build and maintain strong client relationships to drive repeat and future business.
  • Manage communications between commercial customers and their insurance providers to ensure appropriate vehicle coverage.
  • Follow company policies and procedures related to credit, contracts, and billing.
  • Execute on daily and weekly prospecting targets, including cold calling.
  • Identify key prospecting territories and participate in live prospecting activities.
  • Assist in prospect meetings and support new business development initiatives.
  • Contribute to the development of rental pricing strategies.
  • Maintain accurate and timely billing for rental charges.
  • Complete check-in and check-out procedures for daily rentals.
  • Coordinate with service staff to schedule fleet maintenance.
  • Monitor vehicle cleanliness, complete light clean-ups, and ensure vehicles are fueled and ready for customers.
  • Inspect and communicate damages, complete daily vehicle inventories, and ensure all required insurances are in place.
  • Provide exceptional customer service by clearly communicating policies, including toll road procedures and maintenance updates for long-term rentals.
  • Collaborate openly with all departments to deliver the best possible customer experience.
  • Uphold professional standards in all interactions, ensuring courtesy, compliance, and brand integrity.

Requirements

  • While industry experience is an asset, it is not required.

Skills

  • Sales
  • Operational requirements
  • Fleet management
  • Customer relationship management
  • Prospecting
  • Cold calling
  • Billing
  • Customer service
  • Communication

Location

  • Remote

Work Type

  • Full-time

Experience Level

  • Entry-level

Salary/Compensations

  • Competitive compensation structure

Benefits

  • Comprehensive training from Day One
  • Paid Vacation and PTO days
  • Positive and supportive work environment
  • Excellent Health and Dental Benefits program
  • Opportunities for growth and development, supported by an annual career advancement process

About the Company

  • Join a growing, forward-thinking team that has been a trusted name in the transportation industry for over 60 years.
  • With a strong reputation for integrity and customer service excellence, our team is committed to providing innovative solutions in vehicle leasing and rentals.
  • We are a dynamic organization offering a suite of products including new and used vehicle leasing, open and closed-end leasing options, and more.

Equal Opportunity

  • At Somerville Auto Group, we respect diversity and treat one another in ways that are fair, courteous and compassionate, recognizing everyone’s contributions.
  • As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve.
  • Somerville Auto Group is committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.
  • We encourage applications from all qualified individuals.
  • While we thank all applicants for their interest, only those selected for further consideration will be contacted.