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About the Role
ResQ is seeking an AI Product Designer to lead the design of intelligent, customer-centric experiences for its AI-first platform. This role involves partnering closely with cross-functional teams to translate complex problems into simple, intuitive solutions, and influencing product strategy and AI experience development.
Responsibilities
- Design AI-first product experiences that solve real customer problems.
- Translate complex AI capabilities into intuitive, customer-centric experiences.
- Own the design process from discovery and ideation through launch and iteration.
- Quickly turn ideas into interactive prototypes using Figma, AI-powered design and development tools, and code.
- Partner closely with the Engineering team to shape product strategy, prioritize opportunities, and deliver impactful features.
- Conduct customer interviews, usability testing, and research to inform product and design decisions.
- Design intuitive workflows for AI-powered features, automation, and intelligent recommendations.
- Build and evolve scalable design systems, reusable components, and UX patterns.
- Use customer feedback, product analytics, and experimentation to iterate and improve the user experience.
Requirements
- 5+ years of experience as a Product or UI/UX Designer in a fast-paced startup environment.
- Comfortable building and shipping product experiences using Git, AI-assisted development tools (such as Claude Code, MagicPath, Cursor, or similar), and traditional design tools like Figma.
- Strong portfolio showcasing design skills, ideally with B2B products.
- Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc.
- Solid understanding of user-centered design principles and methodologies.
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple projects in an innovation-focused environment.
- A self-starter who forms a plan and gets going.
- Practice Extreme Ownership, exhibiting a bias for action, a deep desire to understand all parts of the business, taking risks, adapting, and learning.
- A mindset to persevere.
- Open to feedback, listening, learning, and iterating.
Skills
- Figma
- AI-powered tools
- Code
- Git
- AI-assisted development tools
- Sketch
- Adobe Creative Suite
- User-centered design principles
- User research
- Usability testing
- Design systems
Location
- Remote
Work Type
- Full-time
Experience Level
- 5+ years of experience
About the Company
- ResQ is an all-in-one facilities management platform built for fast-growing facilities and trades businesses.
- Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.
- Our mission is to 'create economic empowerment for the service industry'.
- We are deeply committed to supporting local trades and facilities.
- ResQ provides local businesses with intelligent, AI-powered tools to operate more efficiently, intelligently, and profitably.
- We believe that when local service businesses succeed, entire communities thrive.
- ResQ is dedicated to empowering the individuals who keep our world running smoothly.
Equal Opportunity
- ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users.
- ResQ is an equal opportunity employer.
- We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law.
- ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.
- Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!