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About the Role

This highly visible leadership role will help drive the end-to-end Communications Center of Excellence (CCOE) client conversion process for one of Broadridge’s largest and most strategic initiatives. The Vice President, Program Management will partner closely with senior leadership, clients, internal business teams, technology groups, operations, and strategic vendors to ensure disciplined execution, strong governance, and successful delivery across a complex, large-scale client onboarding program. This is a dynamic opportunity for an experienced program leader with strong professional upside to support onboarding and program management needs across additional areas of the business. The Vice President, Program Management will be recognized as a senior expert in enterprise program management, client onboarding, and complex transformation initiatives. This leader will anticipate internal and external business challenges, operational risks, and relevant industry or regulatory considerations, while contributing to the development of functional strategy, program governance, and scalable execution practices across the organization.

Responsibilities

Partner with the SVP of Client Onboarding to drive client solution onboarding for a large-scale, cross-functional program.
Lead key aspects of program resource assignment, planning, and management.
Help define, implement, and reinforce scope management, governance, and disciplined program processes.
Review and oversee coordinated program-level timelines, budgets, designs, and delivery plans.
Serve as the first escalation point for program issues, working across teams to resolve cross-program challenges and remove barriers to delivery.
Maintain high-level client relationships and manage overall client expectations throughout the onboarding and conversion lifecycle.
Engage with senior client sponsors and manage relationships with internal partners and stakeholders.
Partner with senior leaders across business units, technology, operations, and other functional groups.
Support collaboration and alignment among internal business and technology teams to ensure successful execution.
Help define, standardize, and continuously improve processes and practices that enable consistent, high-quality delivery.

Requirements

Bachelor’s degree required; Master’s degree preferred.
10+ years of client engagement, onboarding, program management, or related experience.
Front office and/or financial services experience, particularly within Wealth Management, Retirement, and Insurance.
Experience developing, implementing, or delivering technology solutions in the financial services, retirement, or insurance industries.
Deep understanding of financial products, retirement products, insurance products, operating models, and product workflows.
Experience delivering complex programs across multi-location and distributed teams.
Experience migrating from legacy technologies to modern platforms or operating models.
Experience working with strategic vendors and third-party partners.
Strong knowledge of strategic planning, capability development, roadmap execution, and strategy implementation.
Prior experience leading transformation initiatives within a large enterprise environment.
Demonstrated people leadership, management, and organizational leadership experience.
Proven ability to coach, mentor, and develop resources while effectively shaping team and individual performance.
Ability to motivate and lead teams and organizations toward optimum performance.
Executive-level presentation and communication skills, with the ability to influence senior leaders across the enterprise.
Strong dedication to quality, precision, and attention to detail.
Client-first mindset with the ability to bring a customer-centric perspective to complex business situations.
Execution-focused leadership style with a proactive, “get things done” approach.
Commitment to continuous improvement, continuous learning, and operational excellence.
Demonstrated ability to solve problems across the full lifecycle, from idea through implementation.
Ability to build, maintain, and grow high-performing teams across global locations.
Commitment to cultivating a culture of openness, transparency, inclusion, and accountability.

Skills

Enterprise program management
Client onboarding
Complex transformation initiatives
Strategic planning
Capability development
Roadmap execution
Strategy implementation
People leadership
Management
Organizational leadership
Coaching
Mentoring
Team development
Performance shaping
Motivation
Executive-level presentation
Communication
Influencing senior leaders
Quality assurance
Precision
Attention to detail
Customer-centricity
Problem-solving
Team building
Global team management
Culture cultivation
Openness
Transparency
Inclusion
Accountability

Location

Work Type

Hybrid

Experience Level

10+ years of experience
Vice President

Education Level

Bachelor's degree
Master's degree preferred

Salary/Compensations

$170,000 - $195,000

Benefits

Bonus Eligible
Comprehensive benefit offerings

About the Company

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.
Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow.
We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences.
Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally.
A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 15,000 associates in 21 countries.
We are committed to creating an engaging workplace for the most talented associates in our industry.
We are dedicated to fostering a collaborative, inclusive, and healthy environment that promotes flexibility and accountability.
As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment.
Every associate has unique strengths, which, when fully appreciated and embraced, allow individuals to perform at their best, leading to our success.
We believe that our associates are our most important asset.
Encouraging professional development opportunities is a core part of our culture.
Broadridge provides educational opportunities, including formal classes, training programs and events.
To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery.
Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program.

Equal Opportunity

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work.
We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring: As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws.
Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
US applicants: Click here to view the EEOC "Know Your Rights" poster.
Disability Assistance: We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best.
Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.
If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.