Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

In the Private Bank division, Deutsche Bank bundles its expertise in private customer business, serving as a market leader in Germany with the Deutsche Bank and Postbank brands. This division encompasses the bank's business with wealthy clients globally, as well as with private customers and small to medium-sized enterprises. We offer high-quality financial services, from comprehensive offerings for private clients to support for demanding entrepreneurs and solutions for SMEs in key Eurozone markets. The Private Bank is one of the four divisions of Deutsche Bank Group, alongside the Corporate Bank, Investment Bank, and Asset Management (DWS).

Responsibilities

Responsible for closing-oriented advice to clients managed within the team.
Independently handle self-arranged appointments and those scheduled by the advisory and call centers.
Focus on needs-based advice and sales of banking products (accounts, cards, building loans, deposits) and other relevant products for the Personal Banking target group (consumer finance, insurance, building loans).
Optionally advise on simple investment needs.
Responsible for the successful implementation of new service processes, particularly certification according to Service DIN, in branches.
Possess personal credit authority for personal loans and IDD certification, possibly AnsFuG certification, while adhering to quality requirements in credit and insurance business.
Identify customer needs using standardized advisory processes and successfully close deals or routinely refer them to specialists (especially for construction financing).
Actively engage customers regarding digital services (e.g., online/mobile banking) and knowledgeably communicate the benefits of the bank's digital features.
Continuously develop professional, sales, process, and digitalization expertise.
Assist customers with transactions, service, and administrative tasks (e.g., by directing them to self-service terminals).
Process all appointments from the advisory center and leverage interactions from branch business and advisory discussions to schedule follow-up appointments.

Requirements

Completed training as a bank clerk or comparable qualification.
Sales orientation and good knowledge of the private customer product range.
Solid knowledge of products for basic needs.
Skilled in appointment scheduling.
Experienced in closing-oriented customer advisory.
Confident and competent demeanor with customers.
Good sales and communication skills.
Strong knowledge of digital features.
Self-directed development of professional expertise.

Skills

Sales
Customer Advisory
Banking Products
Digital Services
Communication
Sales Closing
Appointment Scheduling
Credit Assessment
Insurance Products
Building Loans
Investment Products

Location

Germany

Work Type

Full-time
Part-time

Education Level

Training as a bank clerk or comparable qualification

Benefits

Support for emotional well-being, including counseling for difficult life situations and mental health promotion.
Support for physical fitness through health maintenance programs, check-ups, vaccinations, and healthy lifestyle advice.
Opportunities for social networking, including support from pme Familienservice, fitness center access, flexible working models (part-time, job tandem, hybrid work), and a culture of diversity, equal opportunity, and inclusion.
Financial security through retirement plans, employee banking services, company bicycles, and the Deutschlandticket.
Benefits may vary slightly by location; consult your recruiter for specifics.

About the Company

Deutsche Bank is Germany's leading bank with a global network, firmly rooted in Europe.
We strive for a culture where we are empowered to excel together every day.
This includes acting responsibly, thinking commercially, taking initiative, and working collaboratively.
Together we share and celebrate the successes of our people.
Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair, and inclusive work environment.
For over 150 years, our dedication to being the Global Hausbank for our clients has been driven by our people – in around 60 countries and across more than 150 nationalities.
Their deep understanding, insights, expertise, and passion help our clients navigate an increasingly complex world – be it in our Corporate Bank, our Private Bank, our Investment Bank or our Asset Management (DWS) division.
Together we can make a great impact for our clients at home and abroad, securing their lasting success and financial security.
More information at: Deutsche Bank Careers (db.com)

Equal Opportunity

We welcome applications from all people and promote a positive, fair and inclusive work environment.
We promote a culture of diversity, equal opportunity, and inclusion.