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About the Role

This position is responsible for the operational management and delivery of analytical capabilities and enterprise analytics services supporting PHO’s Digital & Data strategy. The Manager oversees a shared services hub for analytics, establishing best practices, monitoring emerging methodologies, and providing analytical support to internal and external clients.

Responsibilities

• Leads and provides specialized expertise in analytics and data science, including AI, biostatistics, epidemiology, modelling, geospatial analysis, interactive reporting, business intelligence, and data visualization.
• Operates a hub-and-spoke enterprise analytics model, enabling decentralized capabilities while maintaining centralized standards, platforms, and governance.
• Collaborates with other areas of Digital & Data and the business to ensure foundational items like infrastructure, governance, and analytic tools are in place.
• Manages product roadmaps and the full lifecycle for organizational analytic products and platforms, including Power BI, ESRI ArcGIS, and statistical software applications (e.g., SAS, R, Python).
• Ensures all analytics and data products comply with enterprise data governance, information security, and privacy requirements (e.g., PHIPA/FIPPA).
• Ensures analytics products drive measurable business and public health outcomes.
• Manages development and implementation of innovative data visualization methods, health indicators, and advanced analytical approaches including predictive modelling and AI.
• Guides population health assessment efforts and oversees the development, quality assurance, and timely delivery of analytic products and evidence syntheses.
• Drives proactive stakeholder engagement across PHO and with external partners.
• Maintains strong, trust-based relationships with key stakeholders, including the Ministry of Health.
• Actively manages and sustains external data partnerships.
• Develops and aligns program operational plans and goals with PHO’s Annual Business Plan and Strategic Plan.
• Manages cost centre budget, performance indicators, and ensures consistency in corporate requirements and approval processes.
• Manages staff in accordance with PHO policies, professional standards, and Collective Agreement requirements.
• Leads change management, aligning with ADKAR principles to support effective and sustained adoption.
• Manages vendor relationships and software licensing for analytic platforms and tools.
• Develops business cases and proposals for new analytic capabilities, technology investments, and service enhancements.
• Establishes and maintains quality assurance standards and methodology frameworks across the unit’s analytic products and outputs.
• Models organizational values; acts as subject matter expert on cross-functional PHO teams; represents the unit in working-level engagements with external partners.
• Supports the Director in broader government and stakeholder relationships.
• Manages and directs multi-disciplinary staff in accordance with PHO policies, professional standards, and Collective Agreement requirements.
• Coaches, mentors, and actively develops team members to build individual capability, support career growth, and identify succession opportunities within the unit.

Requirements

• Master’s degree in health administration, public health, analytics, epidemiology, or a related discipline is required; an equivalent combination of relevant education and progressive experience will be considered.
• Three to five (3 to 5) years’ progressive experience managing in a local, provincial or federal health organization, with a demonstrated focus on data science, analytics, or informatics management.
• Background in health care or a related health sector is required; experience in a public health or provincial/local public health setting is strongly preferred.
• Proven experience in management of the development, application and interpretation of performance indicators such as the Association of Public Health Epidemiologists of Ontario (APHEO) Core Indicators.
• Demonstrated ability to effectively manage, develop, and retain multi-disciplinary professional staff.
• Experience operating within enterprise service delivery or shared service models.
• Strong oral and written communication skills, including the ability to translate complex technical and scientific concepts into clear, accessible language for non-technical audiences, senior executives, and diverse stakeholders.
• Demonstrated ability to prepare high-quality briefings, reports, presentations, and other written materials.
• Demonstrated negotiation and facilitation skills to promote stakeholder participation in programs.
• Ability to manage competing interests and reach consensus in a collaborative, multi-disciplinary environment.
• Establishes and maintains clear service standards for the unit.
• Proactively identifies client needs, monitors satisfaction, and adjusts service delivery approaches.
• Ensures operational effectiveness and efficiency across areas of responsibility.
• Exercises independent judgment in managing day-to-day operations, technical direction, and resource allocation within established policies and budget authorities.
• Implements and supports operational plans relating to business intelligence, epidemiological research, population health assessment, public health surveillance, data science/AI, and analytic product management.
• Supports research grant applications and partners with scientists in population health assessment, surveillance, and epidemiology studies.
• Acts as a designated lead and subject matter expert on cross-functional PHO teams.
• Knowledge of, and expertise in the field of public health, notably epidemiology/analytic skills and understanding of the field’s current theory, research and innovations.
• Knowledge of, and expertise in the fields of product management, data science including artificial intelligence (AI), analytics, and information management.
• Understanding of data visualization methods and business intelligence solutions and their application.
• Demonstrated understanding, knowledge of, and expertise in project management methods and techniques; skilled in managing multiple concurrent projects and delivering measurable results.
• Knowledge of the roles and authority of external stakeholders to support effective operational planning and stakeholder engagement within the health system.
• Understanding of the Canadian and Ontario public health context and health care systems.
• Knowledge of complex information systems and software programs including business intelligence, statistical, visualization or GIS software.
• Knowledge of enterprise data platforms (e.g., Azure, Fabric) and cloud-based analytics.
• Understanding of information security, privacy, and data governance frameworks in a public sector health environment.

Skills

• AI
• Biostatistics
• Epidemiology
• Modelling
• Geospatial analysis
• Interactive reporting
• Business intelligence
• Data visualization
• Product management
• Data science
• Analytics
• Information management
• Project management
• Power BI
• ESRI ArcGIS
• SAS
• R
• Python
• Azure analytics services
• Fabric
• Geospatial platforms

Location

• Toronto

Work Type

• Full time

Experience Level

• Manager
• 3-5 years progressive experience managing

Education Level

• Master's degree in health administration, public health, analytics, epidemiology, or a related discipline

Salary/Compensations

• $103,157.00 - $128,973.00

Benefits

• Permanent

About the Company

• Public Health Ontario (PHO) is an agency of the Government of Ontario dedicated to protecting and promoting the health of all Ontarians and reducing inequities in health.
• We link public health practitioners, front-line health workers and researchers to the best scientific intelligence and knowledge from around the world.
• With our partners in government, public health and health care, we provide the scientific evidence and expert guidance that shapes policies and practices for a healthier Ontario.
• PHO has locations across Ontario, including 11 laboratory sites.

Equal Opportunity

• We’re committed to ensuring equity in employment.
• Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals.
• Any candidate who requires a job posting in an alternative format may email a request to HR_Inquiries@oahpp.ca.
• Once an applicant has been selected for an interview, they can inform PHO about any accommodations they may require at any stage of the interview process.