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About the Role

As a Global Account Manager, you will manage affiliate campaigns for global clients using the Awin network. This role involves managing demanding and interesting affiliate programs, acting as the main point of contact for global strategic coordination, and ensuring consistent account management across all client territories. You will liaise with clients, collaborate with Awin Global Account Managers, and present quarterly to clients. This dynamic role suits someone with a strong understanding of affiliate marketing who thrives in a fast-paced, face-to-face environment, and can be creative, strategic, and unflappable when dealing with challenges.

Responsibilities

Manage and optimize assigned accounts to fulfill customer needs.
Implement and advise on affiliate marketing concepts to optimize assigned accounts.
Manage affiliate relationships for successful program management.
Pro-actively solve client issues, escalating when necessary.
Train clients in affiliate program operations for launch support.
Independently produce account management documentation and reporting.
Produce regular and bespoke reports on assigned programs.
Support senior team members in managing larger brand clients.
Attend client and networking events to enhance client relationships.
Lead global affiliate strategy across all territories for assigned global clients.
Act as an extension of the client’s team, bringing innovative ideas and strategic direction.
Build close partnerships with key global affiliates, ensuring service is replicated and aligned in each territory.
Coordinate and collaborate with Awin Account Managers to execute globally aligned strategy.
Ensure good account management practices are delivered effectively by team members and share best practices across markets.

Requirements

Approximately 2 years of account management experience in a relevant digital marketing role.
Strong and professional communication (verbal and written) with the ability to exchange information clearly and concisely.
Understanding of the affiliate marketing industry.
Understanding of how affiliate marketing fits within the wider online marketing mix.
Effective handling and/or escalation of issues within assigned accounts.
Proven track record of successful client and team relationship building, including strong networking skills.
Experience presenting commercial content to internal and external groups.
Approachable and unflappable manner.
Ability to multi-task and prioritize in a fast-paced and dynamic environment.
Ability to self-motivate and optimize assigned accounts without day-to-day guidance.

Skills

Affiliate marketing
Account management
Digital marketing
Communication (verbal and written)
Client relationship building
Team relationship building
Networking
Presentation
Problem-solving
Strategic thinking
Creativity

Location

Global

Work Type

Hybrid
Full-time

Experience Level

Mid-level

Benefits

Flexi-Week (four-day work week)
Flexi-Office (hybrid working model)
Work Expense Contribution
Remote Working Furniture package
Pension contributions
Private Medical Insurance
Electric Vehicle Scheme
Cycle to Work Scheme
Workplace Nursery Benefit
Global health and wellbeing initiatives
Learning and development via Awin Academy
Peer-to-peer recognition programmes

About the Company

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.
Awin is part of the Axel Springer group.

Equal Opportunity

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members.
We champion uniqueness and authenticity; this is who we are at our core.
Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem.
We welcome all backgrounds, identities, and experiences.
If you need support at any point in the application or interview process, please let us know.