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About the Role

The Office of the Patient Safety Commissioner is looking for a motivated and highly organised Business and Policy Manager to support the independent Patient Safety Commissioner. This role acts as a strategic bridge between policy development and organisational delivery, providing strategic advice, operational oversight and stakeholder engagement.

Responsibilities

• Drive the delivery of key workstreams and identify systemic risks and opportunities to influence improvement across the healthcare system, and provide high-quality, evidence-based advice.
• Lead the secretariat function for the Commissioner’s Advisory Group, comprising senior leaders and experts from across the health and patient safety landscape, and ensure robust governance through accurate records and action tracking.
• Design and oversee governance and reporting mechanisms within the office, including leading senior-level sponsorship meetings and supporting financial planning and monitoring with finance colleagues.
• Oversee the management of complex and high-profile correspondence, FOIs, and public enquiries, received from a broad range of stakeholders including senior leaders across the health system.
• Develop and maintain strategic relationships with stakeholders across MHRA, DHSC, the wider health system, and external organisations including patient groups.

Requirements

• Ability to support a senior manager using tact and discretion, particularly in respect of sensitive issues and work.
• Ability to work quickly and collaboratively to progress work, resolve any potential issues that may arise, and keep work on track.
• Ability to communicate clearly, professionally and effectively with a range of stakeholders, including those at a senior level.
• Ability to work collaboratively with a wide range of internal and external stakeholders to meaningfully progress work.
• Experience of organising a busy and varied workload, and responding at pace and with agility to new priorities and demands.
• Level 6 qualifications (Undergraduate degree), or equivalent professional experience in policy, operations, health or business related subject.
• A project management qualification would be beneficial but not essential.
• Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.
• Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks.
• People working with government assets must complete basic personnel security standard checks.
• Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements.
• Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD).
• A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Skills

• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing
• Working together
• Managing a busy workload

Location

• 10 South Colonnade, Canary Wharf London, E14 4PU

Work Type

• Full-time
• Fixed term contract
• Internal move
• Temporary promotion
• Loans
• Hybrid working

Experience Level

• Internal Civil Service applicants
• Employees of accredited non-departmental public bodies (NDPBs)

Education Level

• Level 6 qualifications (Undergraduate degree), or equivalent professional experience

Salary/Compensations

• Individuals appointed on level transfer will retain their existing salary.
• Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater.

Benefits

• Tax-Free Childcare may be available.
• Potential eligibility for other government schemes.

About the Company

• The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
• The agency is made up of c.1300 staff working across two main centres and peripatetically across the UK and abroad.
• The agency consists of Corporate, Digital & Technology, Enablement, Healthcare Quality & Access, Partnerships, Safety & Surveillance and Scientific Research & Innovation.

Equal Opportunity

• This vacancy is open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners' rules.
• In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition.