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About the Role

Provide exceptional customer service in a high-volume sales environment, evaluating customer relationships and recommending bank products and services. Process transactions accurately, sell financial products, and cross-sell bank services to a diverse customer base.

Responsibilities

• Provide exceptional customer service involving receipt and payment of cash.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with the bank and supervisor's direction.
• Achieve monthly new account production goals.
• Participate in an active sales environment, potentially including in-store aisle prospecting.
• Process deposits and pay out funds accurately, balancing daily operations.
• Receive cash and checks for deposit, verifying amounts and endorsements.
• Examine cash to prevent acceptance of counterfeit checks and identification.
• Enter transactions into the computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide bank services to a diverse customer base, including a large Spanish-speaking population.
• Perform other tasks as requested by supervisors.
• Maintain regular and predictable attendance and punctuality.
• Operate a computer and other office machinery.
• Stand or walk for extended periods.
• Work in a high-volume, stressful, and noisy environment.
• Lift up to 50 lbs.

Requirements

• At least 18 years of age.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.
• Must successfully pass a background investigation according to company policy.
• Must be able to get along with co-workers and work effectively in a team environment.

Skills

• Customer service
• Sales
• Cash handling
• Financial product sales
• Communication

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High school diploma or equivalent

About the Company

• FNBT is an equal opportunity employer.

Equal Opportunity

• FNBT is an equal opportunity employer.