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About the Role

The Assistant Residential Manager will oversee and maintain the successful operation of the Individualized Residential Alternative/Intensive Care Facility serving Individuals with Developmental Disabilities. This role requires professionalism, forward-thinking, and acting as a positive role model.

Responsibilities

• Demonstrate ability to problem solve, multi-task, and conduct research to resolve program concerns in a timely manner.
• Exhibit effectiveness in handling crisis situations, deploying resources, and communicating effectively to required parties.
• Provide training, direction, and supervision to Direct Support Professionals.
• Maintain meticulous records to track attendance, compliance, and outcomes.
• Coordinate all services for Individuals, including linkages to day treatment, medical, psychiatric, and financial services.
• Ensure the program is prepared for External DQI Audits and conduct regular self-audits.
• Oversee and implement agency medication protocols, working collaboratively with staff and RN/LPN.
• Conduct mandatory staff meetings at least once per month, preparing an agenda and maintaining minutes and sign-in sheets.
• Attend monthly Managers’ meetings prepared to present on Program updates.
• Develop specific Residential Habilitation Plans/LRO/SRO for individuals and conduct reviews every six months.
• Coordinate the implementation of Residential Habilitation Goals LRO/SRO, including staff assignments, data collection, progress notes, and billing requirements.
• Work collaboratively with the clinical department (BIS) to complete/oversee ABC sheets and other behavioral tracking mechanisms.
• Ensure Behavior Plans are successfully implemented and maintain records according to program due dates.
• Utilize Precision Care for all documentation and create monthly summaries based on progress notes.
• Identify areas of concern and appropriately address with assigned team members.
• Assist with the management of staff schedules, required trainings, and staff onboarding process.
• Participate in the admission/discharge process, including trial visits and 30-day discharge follow-up reports.
• Represent the agency to other service providers and community groups.
• Oversee cooking needs with healthy menu planning, food shopping/ordering, and meal preparation, incorporating dietary needs.
• Review the weekly Menu and submit weekly food ledgers/receipts and monthly recreational receipts, van logs/receipts.
• Maintain documentation of annual/bi-annual medical appointments.
• Accompany residents on medical appointments utilizing agency vehicle.
• Commit to professional development.
• Exercise sound judgment always.
• Keep up with a multitude of emails via Microsoft Outlook.
• Perform other duties via Microsoft Suites (Excel, Word, Teams).
• Effectively manage time, organize workspace, and demonstrate proactive planning/prioritization.
• Ensure organization of monthly recreation activities to promote independence, wellness, and community integration.
• Establish and maintain professional, interpersonal relationships.
• Develop constructive and cooperative working relationships.
• Efficiently handle complaints, settle disputes, resolve grievances, and offer mediation of staff and individuals.

Requirements

• A High School Diploma with at least 1 year of experience working with the Developmentally Disabled population.
• Graduate from an accredited college or university with a degree in the field of human services preferred.
• Flexible schedule with availability to deploy to the site, as needed.
• Ability to exercise sound judgment always.
• Ability to keep up with a multitude of emails via Microsoft Outlook.
• Perform other duties via Microsoft Suites (Excel, Word, Teams).
• Effectively manage time, organize workspace, demonstrate proactive planning/prioritize to accomplish responsibilities.
• Ensuring organization of monthly recreation activities to promote independence, wellness and community integration.
• Establish and maintain professional, interpersonal relationships.
• Develop constructive and cooperative working relationships.
• Efficiently handle complaints, settle disputes, resolving grievances, conflicts, and offer mediation of staff and individuals.

Skills

• Problem-solving
• Multi-tasking
• Research
• Crisis management
• Resource deployment
• Effective communication
• Training
• Supervision
• Record keeping
• Medication administration protocols
• Staff meeting facilitation
• Agenda preparation
• Minute taking
• Program updates presentation
• Habilitation plan development
• Goal coordination
• Data collection
• Progress note documentation
• Billing
• Behavioral tracking
• Behavior plan implementation
• Documentation
• Schedule management
• Onboarding
• Admission/discharge process
• Community representation
• Menu planning
• Food shopping
• Meal preparation
• Dietary needs incorporation
• Record submission
• Medical appointment documentation
• Professional development
• Judgment
• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft Teams
• Time management
• Organization
• Proactive planning
• Prioritization
• Recreation activity organization
• Interpersonal relationships
• Conflict resolution
• Mediation

Location

• Patti Lane Site 22 - Riverhead, NY 11901

Work Type

• Onsite
• Flexible schedule

Experience Level

• 1 year of experience working with the Developmentally Disabled population

Education Level

• High School Diploma
• Degree in human services preferred

Salary/Compensations

• $24.00 - $24.77 Hourly