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About the Role

At Bozzuto, we design, build, manage, and maintain unique residences, fostering a culture of teamwork and commitment to doing good. Our people are dedicated to delivering exceptional experiences, driven by core values of concern, creativity, passion, and the pursuit of perfection.

Responsibilities

• Lead by example and embody Bozzuto's core values and culture.
• Inspire the team to achieve sales, marketing, and operational goals for occupancy and customer retention.
• Manage the property's financial performance according to the budget.
• Coach team members on their contribution to the overall objectives.
• Create and deliver timely financial and operational performance reports to clients and ownership.
• Cultivate strong relationships with owners, residents, employees, and vendors.
• Act as an expert on the competitive marketplace and coach the team on differentiation.
• Partner with consumer marketing to implement strategies that position the community.
• Create an operating environment that ensures guest satisfaction and high customer ratings.
• Work one weekend per month, with two days off during the week, to accommodate prospective resident visits.
• Inspire professional growth and development through knowledge sharing and collaboration.
• Support participation in training and educational opportunities.
• Build a motivating environment for the team.
• Provide in-the-moment coaching and development opportunities.
• Proactively manage team performance through reviews, feedback, and development plans.
• Engage in meaningful conversations to make people feel at home.
• Take responsibility for and solve customer problems.
• Ensure the community is impeccably maintained.
• Assist team members with tasks as needed.

Requirements

• 4-year college degree or equivalent relevant experience.
• 5+ years of experience in property management, hospitality, or retail industries.
• Proven success in building, developing, and retaining high-performing teams.
• Proven success in building and maintaining strong relationships with clients, investors, ownership groups, and vendors.
• Experience managing a budget and/or P&L.
• Proficiency with industry software (YARDI), apps, and computer programs.
• Strong financial skills with basic knowledge of generally accepted accounting principles (GAAP).
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.

Skills

• Sales
• Marketing
• Operational activities
• Financial management
• Coaching
• Reporting
• Relationship building
• Competitive market analysis
• Customer satisfaction
• Team development
• Training support
• Performance management
• Problem-solving
• Budget management
• Financial analysis
• Communication (written and verbal)

Location

• Onsite

Work Type

• Full-time

Experience Level

• 5+ years

Education Level

• 4 year college degree or equivalent relevant experience

Salary/Compensations

• $107,000—$120,000 USD

Benefits

• Additional bonus opportunities
• Competitive compensation
• Health & wellness benefits (medical, dental, vision)
• Paid leave (20 days PTO plus holidays)
• 401k program with company match
• Tuition reimbursement
• Employee resource groups

About the Company

• At Bozzuto, every team member shares a deep commitment to doing good for those around us.
• We live this each day by designing, building, managing and maintaining one-of-a-kind residences.
• Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
• Our people are dedicated to delivering exceptional experiences to everyone we serve including each other.
• This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives.
• Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our potential and be truly extraordinary.
• When you join Bozzuto, you're not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth.
• We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents.
• In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Equal Opportunity

• Bozzuto is proudly an Equal Opportunity Employer.
• Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.