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About the Role

The Verification squad owns the systems that determine merchant identity verification, regulatory compliance, and decision auditability. This is a high-ownership position where you'll set the product direction for a legally complex, strategically important, and transforming domain.

Responsibilities

• Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements.
• Own the regulatory surface across multiple markets, monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope.
• Make decisions where UX and backend conflicts arise, maintaining coherence across the product surface.
• Run lean, autonomous discovery by synthesising user research, data signals, and regulatory guidance into decision-ready artefacts.
• Co-lead the squad with an Engineering Manager, driving platform modernisation and reducing technical debt.

Requirements

• Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets.
• Strong ability to manage complex, multi-stakeholder environments (Legal, AML, Compliance, Risk, Operations), negotiating scope with credibility and care.
• Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities.
• Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning.
• Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them.

Skills

• Product Strategy
• Regulatory Compliance
• KYC/KYB
• AML
• eIDAS
• User Experience (UX)
• Backend Architecture
• API Design
• Data Analysis
• Stakeholder Management
• Product Discovery

Location

• Sofia

Work Type

• Office-first
• Full-time

Experience Level

• Product Manager

Benefits

• Virtual Stock Option programme
• Annual L&D budget of €2000
• 10 paid days of educational leave
• 25 days of paid leave, plus one extra day per year of service (up to 35)
• Public holidays and special leave options
• Additional health insurance
• Life insurance
• On-site yoga
• Co-sponsored Multisport card
• Tax-free food voucher program
• Re:Benefits platform
• Free shuttle buses to Joliot-Curie metro station
• 1-month sabbatical after 3 years of service
• Referral Bonus

About the Company

• SumUp empowers small businesses globally with simple and affordable tools. Over 4 million businesses in 37 markets rely on SumUp as their financial partner. The company has over 3,000 employees from over 90 nationalities, fostering global collaboration and an innovative mindset. SumUp values inclusivity and continuous learning, providing a safe space for growth. Their differences make them unique and strong, striving for an environment where everyone belongs and feels supported.

Equal Opportunity

• SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.