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About the Role

We are seeking a passionate and motivated professional to join a supportive team committed to excellence in client service and project execution. This role focuses on delivering against SLAs and KPIs while managing projects across POS, OOH, Digital, Events, Social, and PR for major beauty brands.

Responsibilities

• Project manage creative jobs from start to finish with high attention to detail.
• Ensure creative work is delivered on time, within budget, and meets client briefs.
• Maintain accurate information in the online WIP system.
• Serve as the day-to-day strategic partner for clients.
• Manage and assist clients with the Workstream X system.
• Develop strong relationships with production teams to ensure effective information flow.
• Translate business challenges into effective creative briefs grounded in consumer insight.
• Monitor consumer behavior and market trends within the health and beauty sector.
• Attend client briefing meetings and provide strategic advice.
• Identify opportunities for additional projects and services to increase account revenue.
• Conduct in-store visits to evaluate campaign implementation and suggest improvements.
• Evaluate campaign effectiveness and produce case studies with optimization recommendations.
• Mentor junior account team members to support their professional development.

Requirements

• Experience working within an agency environment across multiple marketing channels.
• Strong understanding of retailer guidelines, specifically for pharmacies.
• Ability to translate creative briefs to ensure compliance with retailer guidelines.
• Excellent interpersonal skills for building internal and external relationships.
• Strong organizational skills with the ability to prioritize tasks.
• High attention to detail regarding product claims and legal text.
• Confidence in communicating with clients and internal teams.
• Adaptable to changing business needs.
• Ability to manage multiple projects with varying timelines simultaneously.

Skills

• Project management
• Client relationship management
• Strategic planning
• Creative brief development
• Market trend analysis
• Campaign evaluation
• Mentorship
• Communication
• Problem-solving

Experience Level

• Senior

About the Company

• The Delta Group

Equal Opportunity

• The Delta Group is an equal opportunities employer and welcomes all applications from suitably qualified candidates regardless of disability, race, gender, age, religion/belief, sexual orientation or any other characteristic protected by law.