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About the Role
As a Senior Account Executive, you will drive revenue growth and deepen customer engagement by expanding product adoption and acquiring new clients. This high-impact, individual contributor role requires strategic vision and proactive relationship-building to act as a trusted advisor for complex accounts.
Responsibilities
- Build deep expertise in Diligent’s products, solutions, strategy, and business priorities.
- Prospect new and existing business within designated verticals for complex accounts with long sales cycles.
- Adopt a solutions-selling approach using the Diligent One Platform.
- Build and maintain strong relationships with prospects and customers.
- Develop and execute account plans to meet revenue targets and customer business needs.
- Coordinate with internal sales stakeholders to prioritize actions based on customer needs and account risks.
- Create specialized business plans to drive outcomes and generate new business opportunities.
- Lead feedback loops with product management and marketing to communicate customer pain points.
- Manage the end-to-end sales cycle using approved sales methodologies.
- Utilize sales tools to prospect leads, schedule meetings, and increase win rates.
- Maintain accurate SFDC records, forecasts, and booking reports.
- Monitor the competitive landscape and customer business strategies.
Requirements
- 4+ years of success in account management and new business acquisition.
- Proven track record of exceeding revenue targets.
- Experience in highly regulated industries, SaaS, or GRC space.
- Proficiency in sales methodologies such as MEDDIC, Challenger, and Command of the Message.
- Ability to influence senior leaders and stakeholders at all organizational levels.
- Strong presentation, negotiation, and interpersonal skills.
- Ability to align technology solutions with business objectives.
- Self-motivated, resilient, and results-driven approach.
Skills
- Account management
- New business acquisition
- Solutions selling
- Strategic account planning
- Sales forecasting
- Sales methodology (MEDDIC, Challenger, Command of the Message)
- Negotiation
- Presentation skills
- SFDC (Salesforce)
Location
- New York City, NY
- Washington D.C.
- Vancouver
- London
- Galway
- Budapest
- Munich
- Bengaluru
- Singapore
- Sydney
Work Type
- Hybrid
- Full-time
Experience Level
- 4+ years
Benefits
- Flexible work environment
- Global days of service
- Comprehensive health benefits
- Meeting-free days
- Generous time off policy
- Wellness programs
- Employee Resource Groups
About the Company
- Diligent is the AI leader in governance, risk, and compliance (GRC) SaaS solutions.
- The company serves over 1 million users and 700,000 board members.
- The Diligent One Platform provides a consolidated view of GRC practices to manage risk and build resilience.
- Headquartered in New York City with global office hubs.
Equal Opportunity
- Diligent is an equal opportunity employer and does not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical or mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender identity or expression, medical condition, genetic information, or sexual orientation.
- We consider qualified applicants regardless of criminal histories consistent with legal requirements.
- We provide reasonable accommodations for qualified individuals with disabilities.