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Accountable for food, guest experience, people, safety, and the P&L across a defined region of corporate restaurants.

Hold the highest standards of food safety and food quality across your region.
Coach Restaurant Managers to deliver an enthusiastic, energetic GYG guest experience.
Drive app ratings, service times, and drive-thru targets by diagnosing barriers and putting proactive plans in place.
Identify strengths and gaps in management teams, build leaders, and hold people accountable.
Ensure 100% completion of all training, bench planning, and compliance requirements.
Own Food Safety and WH&S compliance.
Review controllable costs including COGS, labour, and OpEx weekly with leaders.
Partner with leaders on LAM planning and support restaurant openings, marketing activations, and business cases for investment.

Proven multi-site management experience (e.g. from Retail, QSR, F&B or similar).
A natural coach who gives direct, honest feedback and uses performance gaps as development opportunities.
Commercial acumen — ability to read a P&L, spot opportunities, and drive action through the team.
A guest-first mindset — understanding that every interaction matters.
Valid Australian driver's licence and willingness to travel interstate and intrastate.
Strong communication skills, high initiative, and the ability to hold yourself to the same standards you hold others.

Guzman y Guzman Mexican Kitchen's mission is to reinvent fast-food.
100% clean food with no added preservatives, artificial flavours, added colours or unacceptable additives.
Celebrates Mexican culture in everything they do.

Committed to providing a safe and secure environment for our team and guests.
May conduct background checks including Police Checks and employment verification.

Culinary & Operations Coach (Area Manager) at Guzman y Gomez

Culinary & Operations Coach (Area Manager)