Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Digital Partners & Marketplace Analyst supports the operational and analytical execution of the company’s third-party marketplace, e-concession, and wholesale businesses. This role is highly systems- and data-driven, with primary responsibility for product catalog integrity, pricing and promotion setup, order management, and performance reporting across external partner platforms. The ideal candidate is technically strong, detail-oriented, and interested in developing within operations, business, and strategy rather than creative or merchandising functions.

Responsibilities

Support transition of Marketplace partners to Mirakl/Storm and own escalation of product-data flow issues.
Manage and validate all product data in PIM/PLM/Grand Shooting/Storeland, ensuring consistent information flow.
Monitor data flows between internal systems and partner sites, identifying and escalating errors.
Coordinate with IT, global brand teams, API connector, and external partners to troubleshoot catalog and systems issues.
Compile product copy and information into partner templates adhering to strict turn-in deadlines.
Coordinate image assets from photoshoot reception through e-partner deliveries.
Maintain weekly asset tracker to confirm submit-ready status and track live dates by style.
Track product activation and lead times by partner versus LY and targets, driving follow-ups on delays.
Conduct regular site audits to maximize exposure and align with competitors, suggesting assortment inclusions.
Manage communication with Buyers for comprehensive list of Merchandised Sets and Product Fit Statements.
Support Partners Manager on acquiring additional imagery/assets for external wholesale partners.
Coordinate submission of all price updates to Partner contacts for all promotional and markdown events.
Own the internal price keying for Marketplace partners.
Develop Storeland/Mirakl pricing-flow expertise to independently troubleshoot keying/pricing errors.
Audit sites to ensure promotional/MD events and Partner Loyalty events go live as expected.
Partner with Retail Operations team to resolve any POS pricing issues in Partner B&M locations.
Execute and validate all pricing updates, markdowns, and promotional submissions for partners.
Perform large-scale data reconciliation to ensure price accuracy across internal systems and partner sites.
Monitor launch execution for promotions and loyalty events, investigating and resolving discrepancies.
Prepare weekly reports on sales, site activation, and category demand reporting.
Conduct weekly OOS-rate reviews by partner, flagging inventory risks/needs.
Monitor performance for products included in key site marketing initiatives using key metrics.
Support Partners Manager with invoice reconciliation between Mirakl/Tableau.
Support ad-hoc business analyses, including return rate review, SKU productivity, stock positioning, bestsellers TY/LY.
Develop strong understanding of key business KPIs to ensure continuity of reporting and operational support.
Develop and document all weekly workflows and operating procedures.
Document recurring issues and corrective actions to improve operational efficiency.
Identify opportunities to streamline workflows and reduce manual tasks through automation/tool creation.
Organize key external contracts, communication, and documentation for administrative purposes.
Work closely with Paris counterparts to ensure alignment on best practices on all systems.

Requirements

3-4 years of e-commerce or IT experience, with emphasis on digital marketplace, e-concessions & wholesale partnerships in the Retail industry.
Advanced proficiency in Microsoft Excel (required assessment) and demonstrated systems aptitude.
Experience with Mirakl/Shopify or similar marketplace & catalog management platforms.
Knowledge of information systems (PIM/PLM).
Strong understanding of retail math concepts related to pricing, markdowns, and promotions.
Experience with Tableau or other business analytics reporting.
Strong analytical and problem-solving skills, including troubleshooting, documentation, escalation, and root-cause analysis.
High attention to detail and commitment to data accuracy.
Ability to independently manage multiple priorities and meet deadlines in a fast-paced environment.
Clear and concise written and verbal communication skills, with the ability to work effectively with IT, Logistics, Merchandising, and external partner teams.
Positive, solutions-oriented mindset and ability to remain composed while managing shifting business priorities.

Skills

Microsoft Excel
Mirakl/Shopify
PIM/PLM
Tableau
Analytical skills
Problem-solving skills
Attention to detail
Data accuracy
Time management
Communication skills

Location

New York, NY

Work Type

Hybrid

Experience Level

3-4 years

Salary/Compensations

$80,000—$85,000 USD

Benefits

Health, Vision, and Dental Insurance
Generous shopping discount
Generous PTO Bank
12 corporate holidays with early dismissals the day before the holiday.
401K Savings Plan
Career Growth Opportunities
Flexible hybrid work schedule
4 completely remote workweeks per year.

About the Company

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections.
Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values.
Portfolio comprising four distinguished global brands – Sandro, Maje, Claudie Pierlot, and Fursac – influencing 46 countries.
Presence includes free-standing lifestyle boutiques, leased concession shop-in-shops, and off-price outlets.
eCommerce websites in the U.S. and Canada extend our reach.
SMCP's distinctiveness as an employer lies in its unwavering commitment to Corporate Social Responsibility (CSR), anchored by three pillars – Product, People, and Planet.
CSR strategy is a testament to dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB).
Clearly defined core values form the bedrock of organizational culture.
Prioritizes the well-being and satisfaction of its 6500 world-wide passionate entrepreneur team members.
Strong financial results bolster appeal as an employer, marking 2021 as its “comeback” year.
Cultivates a work environment that fosters innovation, diversity, and success.
Passion meets purpose, redefining the future of luxury fashion.