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About the Role

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

Responsibilities

Consistently embody and communicate our brand philosophy, values, and culture.
Supervise, mentor, and motivate a team of Store Advisors.
Maintain in-depth knowledge of product technical specifications and global company initiatives.
Contribute ideas for merchandising, store events, and community activities.
Assist with inventory management tasks, including placing and managing orders.
Uphold visual merchandising standards to create a premium shopping experience.
Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters.
Train the store team on BoH processes.
Work closely with store leadership to align on all store functions.

Requirements

2-3 years of experience in retail operations or a customer-focused environment.
At least one year of experience leading teams, managing projects, or driving performance improvement initiatives.
Experience in the Outlet, Running, Fashion, or Sports industry is a plus.
Exceptional communication and interpersonal skills.
A keen eye for maintaining a visually appealing store and upholding high visual merchandising standards.
Ability to work weekends, evenings, and holidays as needed.

Skills

Leadership
Sales performance
Customer interaction
Inventory management
Visual merchandising
Communication
Interpersonal skills

Location

Onsite

Work Type

Full-time

Experience Level

Mid-level

About the Company

Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe.
We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences.
As a team, we value authenticity, collaboration, and a relentless drive for excellence.

Equal Opportunity

On is an Equal Opportunity Employer.
We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members.
You are not required to provide this demographic information and this information will in no way impact your eligibility for hire.