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About the Role

MUFG is seeking an Analyst / Associate, Trade Client Service to join its Transaction Banking team in Sydney. This role involves delivering exceptional service across trade finance products and acting as a key interface between clients and internal stakeholders for seamless execution of cross-border transactions while upholding risk governance and compliance.

Responsibilities

• Build trusted relationships with clients by providing timely responses to queries and managing trade transactions.
• Serve as the primary point of contact for trade finance clients, managing enquiries, transaction execution, and issue resolution.
• Oversee the complete lifecycle of trade transactions, including issuance, advising, amendments, settlements, and post-issuance follow-up.
• Ensure all transactions are processed accurately and promptly in accordance with client requirements and internal standards.
• Proactively identify and resolve potential operational or transactional issues.
• Act as a subject matter expert on documentary trade products and provide technical guidance.
• Assist with credit request narrations and support credit queries and structuring discussions.
• Work closely with regional and global teams to ensure smooth handling of cross-border transactions.
• Support client onboarding processes, service reviews, due diligence updates, and product deepening initiatives.
• Identify cross-sell opportunities based on client needs.
• Maintain rigorous oversight of operational risk by ensuring strict adherence to internal policies, regulatory requirements, and transaction controls.
• Support a zero-breach compliance environment.

Requirements

• Proven experience in transaction banking or financial services with strong technical acumen in handling complex trade finance products.
• Interpersonal skills to build rapport with diverse clients and collaborate seamlessly with colleagues.
• Analyst: 1+ years experience in trade finance or transaction banking client service or operations.
• Associate: 3+ years demonstrated experience in trade finance or transaction banking client service or operations.
• Undergraduate degree in Business / Commerce / Economics.
• Comprehensive technical understanding of Letters of Credit (LCs), Standby Letters of Credit (SBLCs), Bank Guarantees, including issuance and settlement.
• In-depth knowledge of ICC rules (UCP 600, ISP98, URDG 758) and market practices.
• Experience identifying business development or revenue expansion opportunities.
• Exposure to credit processes related to trade loan products or structured trade solutions is advantageous.
• Familiarity with regional regulatory environments across APAC/Australia is beneficial.
• Proven track record managing cross-border transactions involving international clients.
• Ability to navigate multi-jurisdictional regulatory environments effectively.
• Strong stakeholder management skills with the ability to collaborate across departments.
• Exceptional communication skills enabling positive influence and co-operative relationships.

Skills

• Trade finance
• Transaction banking
• Client service
• Cross-border transactions
• Risk governance
• Compliance
• Letters of Credit (LCs)
• Standby Letters of Credit (SBLCs)
• Bank Guarantees
• ICC rules (UCP, ISP, URDG)
• Stakeholder management
• Communication skills

Location

• Sydney

Work Type

• Full-time

Experience Level

• Analyst (1+ years)
• Associate (3+ years)

Education Level

• Undergraduate degree in Business / Commerce / Economics

Benefits

• Flexible working arrangements
• Generous pension contributions
• Comprehensive training programmes

About the Company

• Mitsubishi UFJ Financial Group (MUFG) is one of the world’s leading financial groups with 150,000 colleagues globally.
• MUFG is committed to building long-term relationships, serving society, and fostering shared and sustainable growth.
• MUFG's vision is to be the world's most trusted financial group.
• MUFG invests in talent, technologies, and tools to empower employee careers.
• MUFG is one of the world’s most respected financial institutions, dedicated to nurturing long-term relationships built on trust, integrity, and mutual respect.
• MUFG combines global reach, local expertise, and cutting-edge technology to create value-added solutions.
• MUFG fosters an inclusive workplace culture where diversity, collaboration, and continuous learning are actively promoted.

Equal Opportunity

• Mitsubishi UFJ Financial Group (MUFG) is an equal opportunity employer.
• MUFG is committed to hiring based on merit and organisational fit, regardless of race, religion or gender.