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About the Role

Gallagher is seeking an Account Manager to join their Commercial team. This role focuses on delivering exceptional service and solutions to clients, building strong relationships, solving challenges, and ensuring every interaction adds value. It's an opportunity to grow your career and make a meaningful impact.

Responsibilities

• Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensuring proper coverage.
• Build and maintain strong relationships with clients through timely responses and strong customer service.
• Support your team in addressing client risk management needs through consultative conversations and personalized strategies.
• Conduct regular audits to ensure compliance with regulations and maintain high service standards.
• Maintain accurate and up-to-date client and policy data using Gallagher’s systems and performing audits.
• Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
• Mentor junior team members by providing transparent feedback, encouraging continuous learning, and fostering professional growth.
• Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.

Requirements

• Bachelor's degree with minimum 1+ years client service and/or claims management experience OR High School degree/GED with a minimum of 3+ years client service and/or claims management experience.
• A Property and Casualty Insurance License.
• Proficiency in Microsoft Office.
• A desire to build relationships and deliver results.
• Adaptability and resilience in managing shifting priorities.
• A collaborative mindset to work with teams across Gallagher.

Skills

• Client service
• Claims management
• Microsoft Office
• Relationship building
• Adaptability
• Resilience
• Collaboration

Experience Level

• 1+ years client service and/or claims management experience (with Bachelor's degree)
• 3+ years client service and/or claims management experience (with High School degree/GED)

Education Level

• Bachelor's degree
• High School degree/GED

Benefits

• Medical/dental/vision plans (start from day one)
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program
• Charitable matching gift program

About the Company

• Gallagher helps clients face risk with confidence, enabling them to grow, lead, and innovate.
• The company offers a digital ecosystem with client-centric consulting tools, advanced data, and analytics.
• Gallagher fosters a culture grounded in teamwork, integrity, and a commitment to doing the right thing.
• They value curiosity, new ideas, and empower employees to take ownership of their careers.

Equal Opportunity

• Gallagher values inclusion and diversity, embedding it into the fabric of the organization.
• The company is committed to sustainability and supporting communities.
• Gallagher embraces diverse identities, experiences, and talents to better serve clients and communities.
• They believe inclusion is a conscious commitment and diversity is a vital strength.
• Gallagher prohibits discrimination based on race, color, religion, creed, gender, sexual orientation, gender identity, gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other protected characteristic.
• Equal employment opportunity is extended in all aspects of the employer-employee relationship, including recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination.
• Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship.