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About the Role

The Manager, Consulting II leads delivery execution and operational governance for HPE Networking Professional Services engagements, supporting customers across Aruba and Juniper networking environments. This role is responsible for managing a team of consulting and delivery professionals, ensuring consistent, high-quality delivery across complex, multi-vendor infrastructures, and driving customer satisfaction through strong governance, escalation leadership, and executive-level communication.

Responsibilities

Lead end-to-end delivery of Networking Professional Services engagements across Aruba (CX switching, WLAN, ClearPass, SD-Branch) and Juniper (EX/QFX/MX, Mist AI, SRX, SD-WAN) environments.
Ensure structured delivery governance including planning, execution tracking, milestone management, and service acceptance.
Drive adoption of standardized delivery frameworks, tools, and reporting across all engagements.
Maintain visibility and control across delivery health, proactively identifying risks and driving mitigation actions.
Act as the primary delivery leader for customer engagements, building trusted relationships with technical and executive stakeholders.
Manage communications across complex stakeholder environments, ensuring clarity, transparency, and alignment.
Lead customer governance forums (weekly, monthly, executive reviews) with clear, data-driven insights.
Support strategic account growth by aligning delivery outcomes with customer business objectives.
Own critical escalations, service disruptions, and delivery challenges across Aruba and Juniper solutions.
Lead structured Root Cause Analysis (RCA) processes and ensure implementation of corrective and preventive actions.
Coordinate closely with support, engineering, and product teams to drive timely resolution of issues.
Lead, coach, and develop a team of consultants, architects, and/or delivery managers.
Set clear objectives and performance expectations aligned with customer outcomes and delivery excellence.
Drive capability development across both Aruba and Juniper technologies, promoting cross-skilling and knowledge sharing.
Ensure optimal resource allocation and capacity planning across customer engagements.
Ensure delivery within scope, timeline, and budget while maintaining high quality standards.
Manage utilization, revenue realization, and margin protection through strong delivery discipline.
Support contract execution, change management, and services attach opportunities.
Identify recurring delivery challenges and implement process improvements.
Drive standardization of delivery practices across multi-vendor environments.
Contribute to service innovation and enhancement of Professional Services offerings.

Requirements

Proven experience managing Professional Services delivery and/or consulting teams in enterprise networking environments.
Strong understanding of multi-vendor networking architectures, including: Aruba: switching, wireless, NAC (ClearPass), SD-Branch Juniper: routing (MX), switching (EX/QFX), security (SRX), Mist AI-driven networking
Experience managing complex customer engagements and escalations.
Demonstrated ability to run delivery governance (RAID, reporting, executive communication).
People management experience, including coaching and performance management.
Strong communication skills with the ability to engage both technical and executive stakeholders.
Experience working in or with HPE Aruba Networking and/or Juniper Networks ecosystems.
Familiarity with AI-driven networking (e.g., Aruba Central, Juniper Mist).
Understanding of managed services and support integration models.

Skills

Aruba switching
Aruba WLAN
Aruba ClearPass
Aruba SD-Branch
Juniper EX/QFX/MX
Juniper Mist AI
Juniper SRX
Juniper SD-WAN
Delivery governance
Executive communication
People management
Coaching
Performance management
AI-driven networking

Location

Onsite

Work Type

Onsite

Experience Level

Manager_2

Education Level

Aruba ACMP, ACDX
Juniper JNCIP/JNCIE
ITIL
PMP

Benefits

Comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Specific programs catered to helping you reach any career goals.

About the Company

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work.
We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.
Our culture thrives on finding new and better ways to accelerate what’s next.
We know varied backgrounds are valued and succeed here.
We have the flexibility to manage our work and personal needs.
We make bold moves, together, and are a force for good.
If you are looking to stretch and grow your career our culture will embrace you.
Open up opportunities with HPE.
Technology innovation that fosters business transformation.
We help customers use technology to slash the time it takes to turn ideas into value.
In turn, they transform industries, markets and lives.
Some of our customers run traditional IT environments.
Most are transitioning to a secure, cloud-enabled, mobile-friendly infrastructure.
Many rely on a combination of both.
Wherever they are in that journey, we provide the technology and solutions to help them succeed.
The Hewlett Packard Enterprise Standards of Business Conduct (SBC) embody the fundamental principles that govern our ethical and legal obligations to Hewlett Packard Enterprise.
They pertain not only to our conduct within the company but also to conduct involving our customers, channel partners, suppliers and competitors.

Equal Opportunity

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer.
We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.
Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.
Hewlett Packard Enterprise provides equal employment opportunity to any employee or applicant without regard to sex, gender, color, race, ethnicity, religion, creed, national origin, ancestry, citizenship, age, marital status, sexual orientation, gender identity and expression, physical or mental disability, medical condition, pregnancy, protected veteran status, uniformed service status, familial status, genetic information, political affiliation, or any other characteristic protected by federal, state, or local law.
HPE is an E-Verify employer.
HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities.