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About the Role
Support the Transaction Monitoring product portfolio throughout the product lifecycle. Partner with Product Managers to define and document business requirements, Features, User Stories, and Acceptance Criteria. Maintain and refine product backlogs, ensuring work is prioritized and aligned with business objectives. Collaborate with Engineering, Architecture, Compliance, Operations, Data Science, and business stakeholders to deliver high-quality product enhancements. Participate in SAFe Agile ceremonies including PI Planning, backlog refinement, sprint planning, sprint reviews, and retrospectives. Analyze business processes and recommend product improvements that increase detection effectiveness, operational efficiency, and customer value. Coordinate feature delivery across multiple teams while identifying risks, dependencies, and opportunities for improvement. Support User Acceptance Testing (UAT), defect triage, production validation, and release activities. Create and maintain product documentation, process flows, and supporting artifacts. Monitor product performance and identify opportunities for continuous improvement. Assist with production issue analysis, root cause investigations, and resolution planning.
Responsibilities
- Support the Transaction Monitoring product portfolio throughout the product lifecycle.
- Partner with Product Managers to define and document business requirements, Features, User Stories, and Acceptance Criteria.
- Maintain and refine product backlogs, ensuring work is prioritized and aligned with business objectives.
- Collaborate with Engineering, Architecture, Compliance, Operations, Data Science, and business stakeholders to deliver high-quality product enhancements.
- Participate in SAFe Agile ceremonies including PI Planning, backlog refinement, sprint planning, sprint reviews, and retrospectives.
- Analyze business processes and recommend product improvements that increase detection effectiveness, operational efficiency, and customer value.
- Coordinate feature delivery across multiple teams while identifying risks, dependencies, and opportunities for improvement.
- Support User Acceptance Testing (UAT), defect triage, production validation, and release activities.
- Create and maintain product documentation, process flows, and supporting artifacts.
- Monitor product performance and identify opportunities for continuous improvement.
- Assist with production issue analysis, root cause investigations, and resolution planning.
Requirements
- 1–3 years of experience in Product Management, Product Analysis, Business Analysis, or a related role.
- Experience with Fraud, Credit Risk, and Anti-Money Laundering (AML) transaction monitoring solutions.
- Strong understanding of Agile or SAFe Agile product development methodologies.
- Experience writing business requirements, Features, User Stories, and Acceptance Criteria.
- Experience supporting backlog management and Agile delivery.
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to work effectively with technical and non-technical stakeholders.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Experience within payments, fintech, banking, or financial services.
- Familiarity with transaction monitoring concepts including alert generation, rules management, thresholds, segmentation, model tuning, and case management.
Skills
- Agile
- SAFe Agile
- Product Management
- Product Analysis
- Business Analysis
- Fraud detection
- Credit Risk analysis
- AML transaction monitoring
- Backlog management
- Agile delivery
- Analytical skills
- Problem-solving skills
- Critical thinking skills
- Communication skills
- Organizational skills
- Jira
- Azure DevOps
- Confluence
- SQL
- Data analysis
- Payment processing
- Merchant acquiring
- Risk management
- SaaS products
- Cloud-based platforms
Location
- Global
Work Type
- Full-time
Experience Level
- 1-3 years
Education Level
- Bachelor's degree in Business, Information Systems, Computer Science, Finance, or a related field (bonus)
About the Company
- Global Payments and Worldpay recently joined forces.
- Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.
- Our inclusive and global teams win together every day.
- We’re proud to have the best minds in the industry, who you can learn from as you grow your career.
- The people, the energy, the connections – it’s unmatched.
- Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
- Globalpayers think like a client, act like an owner and win as one team.
- We’re curious and innovative – always finding better ways to deliver impact.
- We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.
Equal Opportunity
- Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.