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About the Role

We are seeking a Lead Product Designer to shape the future of project management and issue tracking, particularly in the context of AI integration. This role involves leading a small design team, owning design quality, and contributing as an individual on complex challenges. You will have the autonomy to build a design process from scratch, with support from leadership that values craft and professional judgment.

Responsibilities

Shape a point of view on how project management and issue tracking evolve in an AI-native world and turn those concepts into usable tools.
Design how people work alongside AI capabilities in YouTrack, including conversational interfaces, inline assistance, and background automation.
Develop interaction patterns for complex problems such as surfacing AI confidence, making actions transparent, and keeping users in control.
Prototype and test new concepts quickly, differentiating between clever ideas and those that genuinely reduce friction.
Maintain coherence across a large and deep product, ensuring boards, helpdesks, reports, and administration feel like a single cohesive engine.
Partner with product management and engineering to shape roadmap priorities from a design perspective, influencing product development.
Lead a small design team of two designers.
Own the overall design quality bar across the product.
Act as an individual contributor on the most challenging and uncharted problems.
Build a fresh design process from scratch.
Establish a reliable critique rhythm and a structured way of working that helps designers grow.
Deliver clear patterns for AI capabilities.
Address accumulated UX debt.
Ensure YouTrack remains both deep and remarkably quick.

Requirements

A deep commitment to craft ownership, holding yourself and your team to high standards without creating bottlenecks.
Comfort building clear, lightweight processes, without turning them into restrictive bureaucracy.
Generosity to share knowledge openly and collaborate across a broad, global design community.
Clarity in writing and reasoning, with the ability to explain complex design decisions in plain words.
Comfort with ambiguity and a healthy appetite for finding the right questions before designing the answers.
Strong opinions, loosely held, with a clear understanding of when to follow platform conventions and when to break them.
Successfully led the design of complex, data-rich productivity tools or software systems where information architecture is a primary challenge.
Proven understanding of how modern AI systems operate beyond single-turn prompts, including agentic workflows and multi-step execution.
Experience mentoring and leading other designers, giving clear feedback that lands and raises the bar.
Ability to design unified experiences that cater to small startup teams and large enterprise customers simultaneously.
A portfolio showing a range of work from precise micro-interactions to large-scale information architecture.

Skills

Information architecture
Interaction design
Prototyping
User testing
AI integration
Conversational interfaces
Design process development
Mentoring
Collaboration
Clear communication
Problem-solving
System design

Location

Remote
Office

Work Type

Full-time

Experience Level

Lead
Senior

Salary/Compensations

Strong base salary
Competitive pay that reflects your skills and experience

Benefits

Flexible work schedule
Extra time off
Learning and development opportunities
Relocation support
Free meals and snacks
Health and wellness (on-site gyms or sports club stipends)
Internal events

About the Company

JetBrains creates intelligent software development tools for developers and teams.
Over 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 companies rely on our products.
Our mission is to make development teams more productive and AI adoptable at scale.

Equal Opportunity

We are an equal opportunity employer.
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
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