About the Role
As a Sales Ambassador, you will be the welcoming face of our brand, providing customers with high-level service and enhancing their shopping experience. You will guide customers, offer genuine assistance, and collaborate with your team to create memorable moments.
Responsibilities
- Initiate conversations with customers.
- Assist customers at the cash desk, fitting rooms, and on the shop floor.
- Process deliveries.
- Replenish stock.
- Merchandise garments on the shop floor.
Requirements
- Customer-focused: Enjoy engaging with people and are committed to delivering excellent service.
- Adaptable and flexible: Responsive to changing priorities and customer requests.
- Action-oriented: Proactive and driven to take initiative and get things done with quality.
- Strong communicator: Have a genuine interest in people, communicate clearly, and actively listen.
- Eager to learn: Open to feedback and looking for opportunities to grow and develop.
- Brand enthusiast: Have a passion for the brand and collection.
- Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
- Understanding of store operations.
- Customer service skills from previous retail experience.
- Confident in offering customers advice on fashion trends, materials, sizing etc...
Skills
- Customer service
- Communication
- Adaptability
- Initiative
- Team collaboration
- Merchandising
- Stock replenishment
- Fashion trend advice
Work Type
- Part-time
Salary/Compensations
- $17.50
Benefits
- 25% staff discount across all H&M Group brands (in-store and online)
- H&M Incentive Program (HIP)
- Employee Assistance program (EPA)
- Vacation/Wellness Pay
- Holiday Pay
- Parental Pay
- Commuter Benefits
- Pet Insurance
- Additional Voluntary Benefits
About the Company
- Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear.
Equal Opportunity
- All your information will be kept confidential according to EEO guidelines.
