Sales Ambassador at H&M Group | NY | Rezi

Sales Ambassador at H&M Group

Sales Ambassador

H&M Group · NY

3 weeks ago

Sales Ambassador

H&M Group · NY

21 days ago
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About the Role

As a Sales Ambassador, you will be the welcoming face of our brand, providing customers with high-level service and enhancing their shopping experience. You will guide customers, offer genuine assistance, and collaborate with your team to create memorable moments.

Responsibilities

  • Initiate conversations with customers.
  • Assist customers at the cash desk, fitting rooms, and on the shop floor.
  • Process deliveries.
  • Replenish stock.
  • Merchandise garments on the shop floor.

Requirements

  • Customer-focused: Enjoy engaging with people and are committed to delivering excellent service.
  • Adaptable and flexible: Responsive to changing priorities and customer requests.
  • Action-oriented: Proactive and driven to take initiative and get things done with quality.
  • Strong communicator: Have a genuine interest in people, communicate clearly, and actively listen.
  • Eager to learn: Open to feedback and looking for opportunities to grow and develop.
  • Brand enthusiast: Have a passion for the brand and collection.
  • Schedule flexibility: Willing and able to work varied hours, including evenings and weekends.
  • Understanding of store operations.
  • Customer service skills from previous retail experience.
  • Confident in offering customers advice on fashion trends, materials, sizing etc...

Skills

  • Customer service
  • Communication
  • Adaptability
  • Initiative
  • Team collaboration
  • Merchandising
  • Stock replenishment
  • Fashion trend advice

Work Type

  • Part-time

Salary/Compensations

  • $17.50

Benefits

  • 25% staff discount across all H&M Group brands (in-store and online)
  • H&M Incentive Program (HIP)
  • Employee Assistance program (EPA)
  • Vacation/Wellness Pay
  • Holiday Pay
  • Parental Pay
  • Commuter Benefits
  • Pet Insurance
  • Additional Voluntary Benefits

About the Company

  • Launched in 2013, & OTHER STORIES offers a curated range of shoes, bags, accessories, beauty and ready-to-wear.

Equal Opportunity

  • All your information will be kept confidential according to EEO guidelines.