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About the Role
We are looking for a friendly, organized Patient Coordinator to be the first point of contact for our Primary Care practice. This role involves greeting patients, scheduling appointments, managing prior authorizations, insurance verifications, and co-pays, assisting with referrals and patient follow-up, and ensuring the front office runs smoothly.
Responsibilities
- Greet patients with warmth — on the phone and in person
- Schedule appointments, prior authorizations, insurance verifications and co-pays
- Assist with referrals, insurance verification, and patient follow-up
- Keep our front office running smoothly while keeping patients smiling
Requirements
- 1 year of experience as a patient coordinator and/or 1 year of related training or equivalent combination of experience
- Working knowledge of medical terminology, procedures and protocols
- Positive attitude and high attention to detail
- Reliable transportation
Skills
- Organization
- Communication
- Customer service
- Attention to detail
Location
- Texas
Work Type
- Full-time
Experience Level
- 1 year of experience
Benefits
- Competitive pay & benefits
- Supportive team
About the Company
- Total Primary Care has built a growing network of 50+ clinics across Texas.
- Providers are heard, patients are valued, and care is proactive, not transactional.
- Focuses on men’s health, family care, and behavioral health.